Casual Catering Assistant

Bracknell Forest Council; England; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join a leading council's cafe team at The Look Out Discovery Centre, where you will provide excellent customer service and assist in food preparation. Enjoy a supportive work environment with opportunities for development and a commitment to inclusivity. Your role will ensure visitors have a memorable experience while adhering to health and safety standards.

Benefits

Local government pension scheme

Life insurance cover

Employee Assistance Programme (EAP)

Sports and Social Club

Opportunities for development

Qualifications

• Enthusiastic and reliable person.
• Strong commitment to customer service.

Responsibilities

• Assist with the preparation and service of food and drinks.
• Provide polite and efficient service to customers.
• Work safely within Health, Safety and Hygiene policies.

Skills

Customer Service

Reliability

Flexibility

Job description

The Look Out Discovery Centre is a very popular visitor attraction with a hands-on science and discovery exhibition, gift shop, coffee shop and play area, set in 1,000 hectares of Crown Estate woodlands.

Help us deliver a great experience to our customers, and you will experience a great place to work.

About you

You will be an enthusiastic and reliable person, with the ability and willingness to work flexibly to ensure the consistent provision of services in our cafe. A strong commitment to customer service is essential, along with the confidence to engage with visitors of all ages and backgrounds, helping to create a welcoming and positive experience for everyone.

About the team

The Woodlarks cafe team plays a key role in helping ensure our customers enjoy their day out at The Look Out Discovery Centre.We take pride in offering friendly, high-quality service while keeping our environment clean, safe, and enjoyable for all.

Open seven days a week, The Look Out Discovery Centre is dedicated to providing a fun and relaxing experience. As part of our team, you will play an important role in making each visit a memorable one.

Key responsibilities

• To assist with the preparation and service of food and drinks including the operation of the point of sale system.
• To provide a service to the customers, in a polite and efficient manner.
• To work safely within Health, Safety and Hygiene policies and instructions.
• To assist with special catering functions e.g. children’s parties, as and when required.

Our benefits

• An inclusive and social working environment with a variety of staff networks.
• Local government pension scheme.
• Life insurance cover (linked to the pension scheme)
• Regular opportunities for development with internal and external training courses.
• To work on the doorstep of the picturesque Swinley forest.
• Employee Assistance Programme (EAP) to support your health and wellbeing.
• Sports and Social Club.
• The opportunity to engage with a variety of customers and deliver great customer care.

Our values

At Bracknell Forest Council our values define who we are and what is important to us.Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities.We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.

Our support

We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting [e-mail] will work with you to support you throughout the process.

Interview date

Interviews will be held the week commencing 2nd June 2025.

Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.

We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.

Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.

Want to ask us a question?

For an informal discussion or to ask any questions about this role, please contact:

Mike Carne, Catering Manager: 01344 354077

At Bracknell Forest we champion equality, diversity and inclusion. At Bracknell Forest Council, we are always learning, ambition and inclusive. Please see our candidate pack for more details.

Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment.

We can only accept applications from candidates currently residing in the UK.

Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.

No agencies please.