Community Manager

Touchstone Group Ltd; Brighton; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading social enterprise is seeking a Community Manager in Brighton. The role involves leading a team to enhance customer experiences, managing budgets, and ensuring effective training. Candidates should have a strong background in property management and leadership skills. Join a community-focused organization dedicated to inclusivity and growth.

Benefits

Full Health & Fitness membership

Flexible working

Up to 2% annual bonus

Opportunity to purchase additional annual leave

Access to ongoing personal learning and development

Access to Company Pension scheme

Discounts on activities and cafes

Additional discounts from shops and cinemas

Qualifications

• Proven track record of leading and managing teams.
• Experience within property management is highly desired.
• Comfortable with IT packages such as Excel and Outlook.

Responsibilities

• Lead the onsite team and create a positive customer experience.
• Manage budgets and ensure effective training and staffing.
• Conduct appraisals and lead team meetings.

Skills

Leadership

Organizational Skills

Prioritizing Skills

Knowledge of Property Management

Tools

Excel

Outlook

Job description

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful, and enjoys their work.

As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

Over the last 30 years, Touchstone has identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers.

So, what are you waiting for? Join a community that cares about you!

More About Your Role

Based on site in Brighton, we are looking to recruit a Community Manager on a permanent basis.

Reporting to the BTR Associate, you will be responsible for leading the onsite team and creating a positive customer experience which will extend to the residents. As well as conducting appraisals and leading team meetings, you will be responsible for ensuring that all staff are trained and that the rota is managed effectively.

Developing and managing budgets is a key part of the role, and you will manage the turnaround process ensuring that void days are kept to a minimum.

At Places for People, we are committed to a safe workplace, so a basic DBS check is required.

More About You

The successful candidate will have a proven track record of leading and managing teams. As well as being comfortable with IT packages such as Excel and Outlook, you will possess organisational and prioritising skills. Experience within property is highly desired.

Experience & Skills

• Experience within a similar role
• A proven track record of leading and managing teams
• Knowledge of property management, BTR, high-rise, PBSA
• FM Experience

Benefits

We are a large, diverse, and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, which is why we offer a comprehensive benefits package, including:

• Full Health & Fitness membership for you, a nominated adult, and up to 4 juniors
• Flexible working
• Up to 2% annual bonus for all employees
• An opportunity to purchase additional annual leave
• Access to ongoing personal learning and development
• Access to our Company Pension scheme
• Discounts of up to 50% on activities, centre shop, and cafes
• Extra perks including discounts and offers from shops, cinemas, and more

What's Next?

If you meet the criteria and are ready to take the next step in your career, click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description, and apply directly.

If you are a Places for People customer seeking support with your application, please contact our skills and employment team at [e-mail].

If you are a recruitment agency, please note we operate a PSL and do not accept cold calls.

Safeguarding Statement

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including DBS checks where applicable, to promote a safe and secure environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, follow our policies, and report concerns to protect those in our communities.