Community Manager

CIH International Housing Group; Brighton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading Social Enterprise in Brighton seeks a Community Manager to lead the onsite team, ensuring a positive customer experience. The role involves managing budgets, conducting appraisals, and training staff, all while promoting a safe workplace. Join a community-focused organization that values personal growth and offers a comprehensive benefits package.

Benefits

Full Health & Fitness membership

Flexible working arrangements

Up to 2% annual bonus

Opportunity to purchase additional annual leave

Ongoing personal learning and development opportunities

Access to company pension scheme

Discounts on activities and shops

Qualifications

• Proven track record of leading and managing teams.
• Experience within property management is highly desirable.

Responsibilities

• Lead the onsite team and create a positive customer experience.
• Conduct appraisals and manage staff training.
• Develop and manage budgets effectively.

Skills

Leadership

Organizational Skills

Prioritization Skills

Property Management Knowledge

Tools

Excel

Outlook

Job description

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone who does the right thing, is enthusiastic and motivated to grow, believes in community spirit, is respectful, and enjoys their work.

As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving communities for both our customers and employees.

Over the last 30 years, Touchstone has identified various opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and aim to create the best experience for our customers.

So, what are you waiting for? Join a community that cares about you!

More about your role

Based on-site in Brighton, we are looking to recruit a Community Manager on a permanent basis.

Reporting to the BTR Associate, you will be responsible for leading the onsite team and creating a positive customer experience that extends to residents. Your responsibilities include conducting appraisals, leading team meetings, ensuring staff are trained, and managing the rota effectively.

Developing and managing budgets is a key part of the role, as is managing the turnaround process to ensure void days are minimized.

At Places for People, we are committed to a safe workplace, so a basic DBS check is required.

More about you

The successful candidate will have a proven track record of leading and managing teams. You should be comfortable with IT packages such as Excel and Outlook and possess organizational and prioritization skills. Experience within property management is highly desirable.

Experience & Skills

• Experience within a similar role
• A proven track record of leading and managing teams
• Knowledge of property management, BTR, high-rise, PBSA
• FM experience

Benefits

We are a large, diverse, and ambitious business offering challenging opportunities. To support our employees, we provide a comprehensive benefits package, including:

• Full Health & Fitness membership for you, a nominated adult, and up to 4 juniors
• Flexible working arrangements
• Up to 2% annual bonus for all employees
• Opportunity to purchase additional annual leave
• Ongoing personal learning and development opportunities
• Access to our company pension scheme
• Discounts of up to 50% on activities, center shop, and cafes
• Extra perks including discounts and offers from shops, cinemas, and more