Relationship Director

HSBC Global Services Limited; Manchester; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Relationship Director in Real Estate Finance, where your expertise will drive success in managing key client relationships. This hybrid role offers the chance to work closely with commercial real estate investors and developers, contributing to the UK economy's growth. You will leverage your first-class relationship management skills and in-depth knowledge of the real estate sector to maximize profitability and ensure exceptional service delivery. With a commitment to diversity and inclusion, this role provides a supportive environment where you can thrive and make a significant impact.

Benefits

Private Healthcare

Enhanced Maternity and Adoption Pay

Contributory Pension Scheme

Qualifications

• Proven track record in corporate client relationship management.
• Strong understanding of UK Real Estate and Housing Sector.

Responsibilities

• Maximize profitability by identifying customer needs and recommending solutions.
• Support customers by prioritizing their needs and setting high service standards.

Skills

Relationship Management

Knowledge of UK Real Estate Sector

Risk Management

Business Development

Communication Skills

Decision-Making

Job description

If you’re looking for a career where you will be respected as an individual and valued for the contributions you make, join HSBC and discover how diversity drives our success. Whether you want a career that could take you to the top or simply in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further.

About the Role

Real Estate Finance is a specialist team responsible for relationships involving Commercial Real Estate investors and developers. Our strategy of ‘by Professionals, to Professionals’ means our customer portfolios consist of professional operators and market leaders in their sectors.

Real Estate is a key market for the UK economy and a significant contributor to UK Commercial Banking. Housing has been identified as an important growth area to support HSBC’s net zero execution plan (NZEP). The Real Estate Finance (REF) business offers an excellent opportunity for a candidate to play a key role in this core sector.

We are seeking an experienced individual to join as a Relationship Director, providing dedicated relationship management to a portfolio of clients, with accountability for sales, service, risk, and operational delivery.

Key Responsibilities

1. Maximize profitability by identifying customer needs and recommending appropriate solutions, managing relationships holistically, including business development, service, risk, and operations.
2. Represent HSBC and develop the bank’s profile within the local business and community.
3. Support customers by prioritizing their needs, setting high standards of service.
4. Seek new business opportunities and nurture existing relationships.
5. Build a network of business introducers within the local professional and business community.
6. Adhere to credit, operational, reputation, financial crime, and regulatory risk management structures and processes.
7. Develop a strong understanding of clients’ businesses to provide insights and deliver fair outcomes.

Candidate Requirements

• First-class relationship management skills with a proven track record in a corporate client environment.
• Excellent knowledge of the UK Real Estate sector and the Housing Sector, including bank products, structured banking transactions, syndicated loans, private placements, bonds, and capital markets.
• Strong ability to manage deal flow, credit quality, and income generation.
• Comprehensive understanding of risk management and processes.
• Knowledge of the UK economic, social, and governmental environment.
• Ability to connect risk versus reward, manage business processes, and understand strategic and reputational risks.
• Personal qualities of stability, maturity, authority, teamwork, and trust-building skills.
• Excellent prioritization, organization, decision-making, communication, influencing, and relationship-building skills.

Additional Details

This is a hybrid role based in Manchester or Birmingham, requiring 3 days in the office or visiting clients, with travel as needed for meetings.

Benefits include private healthcare, enhanced maternity and adoption pay, and a contributory pension scheme with a generous employer contribution.

Our commitment to diversity and inclusion is central to our culture. We are a Disability Confident Leader and encourage candidates with disabilities or neurodivergence to apply, offering accommodations during the recruitment process.

For accommodations or questions, contact our Recruitment Helpdesk:
Email: [e-mail]
Phone: [phone]