Assistant Manager (Birmingham)

ArtsJobs; West Midlands Combined Authority; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Assistant Manager for their Birmingham store. In this role, you will be a vital part of the retail management team, overseeing daily operations and leading a dedicated group of sales assistants. Your focus will be on driving sales, enhancing customer satisfaction, and maintaining high standards of store presentation. This is an exciting opportunity for a motivated individual who thrives in a dynamic retail environment and is eager to contribute to the store's success.

Qualifications

• Experience in retail management is essential.
• Strong customer service and communication skills are required.

Responsibilities

• Lead the team to meet sales targets and ensure customer satisfaction.
• Manage recruitment, rotas, and team discipline.

Skills

Retail management experience

Excellent customer service skills

Commercial awareness

Microsoft Office Suite

Numerate and analytical

Excellent verbal and written communication skills

Self-driven, sales orientated

Reliable, flexible and tolerant

Highly organised and motivated

Tools

Microsoft Office Suite

Job description

Wed, 07 May 2025">published - Wed, 07 May 2025

Job Summary

As Assistant Manager you will be working as an integral part of the company’s retail management function. Working with the Store Manager you will be responsible for the day to day running of the shop floor.

Job Description

We are looking for an Assistant Manager to join our Birmingham Store. As Assistant Manager you will be working as an integral part of the company's retail management function. Working with the Store Manager you will be responsible for the day to day running of the shop floor, together with direct line management responsibility for all Retail Sales Assistants, Key Holder and Stock Assistant. You will also assist the Store Manager with the monitoring of store sales, contributing to ideas and strategies to strive exceed sales targets set.

Job Requirements

- Retail management experience
- Excellent customer service skills
- Commercial awareness
- Sound working knowledge of Microsoft Office Suite
- Numerate and analytical
- Excellent verbal and written communication skills
- Self-driven, sales orientated
- Reliable, flexible and tolerant
- Highly organised and motivated

Job Responsibilities

- Developing an effective Cass Art sales and customer service culture, leading the team to ensure sales targets are reached and maximum customer satisfaction
- Team management including recruitment, rotas, grievance issues and discipline
- Overseeing and coordinating the daily cash reconciliation and banking procedures for the store
- Maintaining merchandising and housekeeping standards
- Maintaining effective communication with Head Office as necessary
- Assist in the inductions and training of all store staff

• Job Title: Assistant Manager (Birmingham)