QA Engineer

KBM Resourcing; Carnoustie; On-site; GBP 38,000; Full time

Job summary

A leading company in Tayside is seeking a QA Engineer to manage the NCR system and improve the Quality Management System. The role involves leading audits, supporting supplier development, and ensuring compliance with ISO 9001:2015 standards. Ideal candidates will have experience in quality management and a relevant engineering qualification.

Qualifications

• Experience managing the NCR system and developing QMS documents.
• Strong analytical skills for monitoring quality metrics.
• Experience leading audits and driving continuous improvement projects.

Responsibilities

• Manage the Nonconformance (NCR) System and ensure timely resolution.
• Lead internal and external audits, and support supplier audits.
• Create and improve QMS documents to ensure ISO compliance.

Skills

Analytical skills

Continuous improvement

Quality management

Education

HNC/HND in Engineering or Quality-related discipline

Job description

QA Engineer - Tayside

The Role

Key member of the QA team responsible for updating and maintaining the NCR management system. Assisting with the development, evaluation, and continual improvement of the Quality Management System to ensure compliance with ISO 9001:2015, statutory, regulatory, and product standard requirements, including the future adoption of API Q1.

Responsibilities

• Manage the Nonconformance (NCR) System, ensuring complete, accurate documentation and timely resolution of nonconformances. Perform initial NCR reviews, assign actions, and verify the effectiveness of root cause analysis and corrective actions through structured CAPA processes.
• Support supplier approval, development, and monitoring activities. Participate in supplier audits, lead at least one supplier audit annually, and provide supplier performance feedback through scorecards or other quality metrics.
• Create, maintain, and continuously improve Work Instructions, Standard Operating Procedures, and other QMS documents across the organization, ensuring compliance with ISO 9001:2015 and supporting API Q1 implementation.
• Actively lead and participate in internal audits. Assist with supplier, customer, and third-party audits aligned with primary areas of responsibility. Support preparation, execution, and follow-up activities for audit closure.
• Lead at least one continuous improvement project annually using structured methods (e.g., PDCA, DMAIC). Engineers are authorized to propose and implement minor procedural or process improvements independently, with significant changes requiring management approval.
• Monitor and analyze NCR data and other quality metrics. Develop and present statistical trend reports and KPIs for Management Review and continuous improvement initiatives.
• Support the control and maintenance of calibration systems and metrology activities to ensure inspection and test equipment remains compliant with specifications and traceable standards.
• Provide support in investigating and responding to customer complaints related to quality issues. Collaborate with cross-functional teams for effective resolution and preventative actions.
• Participate in product, process, and supplier risk assessments (e.g., FMEA reviews). Support structured management of change processes, including review and approval of proposed changes impacting product quality or compliance.
• Contribute to developing and delivering internal quality training or awareness sessions to relevant departments to enhance understanding of the QMS, NCR process, and best practices.
• Provide structured quality support to other departments through designated systems (e.g., Quality mailbox, action registers). Track and prioritize support requests to ensure prompt resolution.

Requirements

• Experience managing the NCR system, supporting supplier audits, and developing QMS documents aligned with ISO 9001:2015 and API Q1.
• Experience leading internal and external audits, and driving continuous improvement projects using structured methodologies.
• Strong analytical skills to monitor and report on quality metrics and NCR data.
• Experience with calibration systems and metrology activities.
• Ability to investigate customer complaints and collaborate across teams for resolution.
• Participation in risk assessments and management of change processes.
• Ability to develop and deliver internal quality training.
• Experience providing support via quality systems and prioritizing support requests.

Educational

• HNC/HND qualified in Engineering or a Quality-related discipline, ideally supported by formal training or certification as a Quality Practitioner or Professional.
• Time-served Engineer with a strong foundation in manufacturing, inspection, and engineering processes, ideally in regulated sectors such as oil & gas, aerospace, or nuclear.

Salary - Circa 38K