Customer Success Manager (Fluency in French + Additional EU Language is a plus)

TN United Kingdom; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the fight against food waste is seeking a Customer Success Manager in London. This role involves supporting clients across Europe, requiring fluency in French and experience in client success. The company offers a dynamic work environment with numerous benefits, including flexible working arrangements and wellness allowances.

Benefits

Bonus schemes

Stock options

Pension schemes

Wellness allowances

Paid holidays

Private health insurance

Flexible working arrangements

Qualifications

• Fluency in French and possibly a second EU language.
• Experience in client success or project management.
• Work experience in a multinational environment.

Responsibilities

• Support clients in onboarding and ongoing success with Winnow's systems.
• Build strong client relationships and manage project plans.
• Analyze reports and collaborate with internal teams.

Skills

Communication

Project Management

Client Relationship Management

Attention to Detail

Results-driven Mindset

Education

Degree

Tools

Excel

Word

PowerPoint

Job description

Customer Success Manager (Fluency in French + Additional EU Language is a plus), London

This role is based in London and involves working with Winnow, a company dedicated to reducing food waste through innovative technology. The Customer Success Manager will support clients in Europe, ensuring successful onboarding and ongoing success with Winnow's systems. The role requires regional and international travel, approximately 25% of the time.

The ideal candidate is fluent in French, possibly with proficiency in a second EU language, and has experience in client success, project management, or related fields. Key responsibilities include building strong client relationships, understanding client needs, managing project plans, analyzing reports, and collaborating with internal teams.

Qualifications include a minimum educational background (likely a degree), work experience in a multinational environment, proficiency in Excel, Word, PowerPoint, and excellent communication skills. Personal attributes such as results-driven mindset, attention to detail, ability to manage change, and a collaborative attitude are essential.

Winnow offers a dynamic work environment with numerous benefits, including bonus schemes, stock options, pension schemes, wellness allowances, paid holidays, private health insurance, and flexible working arrangements. The company fosters a passionate, humble, and environmentally conscious culture focused on making a significant impact in the fight against food waste.