Senior HR Business Partner - Support Centre

Card Factory; Redcar; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

Card Factory is seeking a Senior HR Business Partner to enhance employee and organizational effectiveness through strategic people plans. This pivotal role involves partnering with senior leadership teams to support international expansion and foster a culture of exceptional leadership. The ideal candidate will have a strong background in international HR and corporate environments, with a commitment to personal development.

Qualifications

• Previous international HR Business Partnering experience.
• Significant experience at Director/Exec Board level in corporate environments.
• Experience with mergers and acquisitions is desirable.

Responsibilities

• Partner with executives to design and implement people strategies.
• Deliver a strategic Business Partner approach through collaboration.
• Support leadership in navigating international expansion.

Skills

Influencing

Stakeholder Management

Collaboration

Workload Prioritization

Education

Coaching Qualification

Job description

Senior HR Business Partner - Support Centre

We have an exciting opportunity for a Senior HR Business Partner to join Cardfactory. This role involves partnering with members of the Executive and Senior Leadership teams in Finance, Property, Business Development, and Digital to define and develop strategic people plans that enhance employee and organizational effectiveness. The role also champions the people agenda and fosters a culture of exceptional leadership.

Recognized as one of the UK’s top big companies to work for by Best Companies, we aim to grow significantly, and this role will be pivotal in navigating our international expansion from a people perspective.

The successful candidate will build strong, trusted relationships with senior leaders, embedding themselves in their business areas through expertise, insight, and collaboration. If you are an experienced Senior HRBP with a background in international business, we encourage you to apply.

We operate smart working principles at Cardfactory, combining some days at our support centre in Wakefield (minimum 2 days a week) with remote work.

Key Responsibilities

1. Partner with executives and leadership teams to design and implement people strategies that support business goals and drive performance.
2. Deliver a strategic Business Partner approach through collaboration and a high support, high challenge engagement with leadership teams.
3. Embed talent management initiatives, including succession planning and performance management, fostering a culture of robust conversations around objectives and performance.
4. Assist leadership in navigating international expansion from a people perspective, applying OD expertise to support our global strategy.
5. Identify opportunities to align HR practices across markets, collaborating with the broader HR team to define and implement aligned plans.
6. Provide expertise in organizational design to ensure scalable, sustainable structures aligned with the enterprise target operating model.
7. Support and lead change management initiatives, promoting a culture of learning and adaptability.
8. Collaborate with the wider People function to build scalable, fit-for-purpose solutions based on insights and feedback.

Minimum Requirements

• Previous international HR Business Partnering experience, supporting international teams or working outside the UK.
• Significant experience partnering at Director/Exec Board level in a corporate environment, preferably in retail.
• Strong influencing and stakeholder management skills.
• Ability to collaborate across functions and leverage broader HR expertise.
• Experience with mergers and acquisitions is desirable.
• Ability to work at pace, managing both immediate requests and strategic projects.
• Effective workload prioritization and management skills.
• Commitment to personal development; coaching qualification is desirable.