Customer Sales Advisor

TN United Kingdom; Reading; On-site; GBP 18,000 - 24,000; Full time

Job summary

Join a leading retailer in motoring and cycling products as a Retail Sales Associate. This role focuses on delivering outstanding customer service and achieving sales targets, with extensive training and career development opportunities. Enjoy various employee benefits including discounts, wellness programs, and a supportive work environment.

Benefits

Store discount, 25% off most products

Employee discount, up to 50% off garage bills

Life Assurance

Uniform provided

Cycle to Work scheme

Qualifications

• Experience in retail sales or customer-focused sales environment.
• Availability to work on a rota basis, including weekends.

Responsibilities

• Deliver great customer service and understand customer needs.
• Demonstrate and explain products effectively.

Skills

Customer Service

Sales Targets

Proactive Approach

Job description

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Ideally, you already have retail sales experience, but if you've worked in another customer-focused sales environment, we’re likely to be a great fit for each other.

You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.

We invest heavily in training to give our colleagues skills to develop their careers. Whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether in Retail or elsewhere in the Group.

Success in this role requires:

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Availability to work on a rota basis, including weekends
• Ideally, some experience of working towards and achieving sales targets

Rewards and Benefits

We know everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. Along with holiday and contributory pension, you can enjoy:

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on groceries, shopping, holidays, insurance, days out, restaurants, and more
• Employee wellness programme offering free, confidential support and counselling 24/7
• Trade Price Bike Scheme - buy one bike per year from a range of bikes at a significant discount
• Life Assurance
• Uniform provided
• Option to join Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – a financial planning app allowing access to up to 30% of your pay and automatic savings
• Health Cash Plan - claim cashback for healthcare costs and access health and well-being services

About Us

We’re in an exciting growth phase, focusing on motoring services and electric mobility. As the UK’s leading retailer of motoring and cycling products and services, and the largest vehicle service, maintenance, and repair business, join us and be part of our success story in safely getting the nation back on the move.

Not sure if you meet all the criteria? We encourage you to apply anyway! At Halfords, we are committed to creating an inclusive workplace. We are an equal opportunities employer and welcome applications from all backgrounds, embracing diversity within our one Halfords Family.