Parts Advisor

TN United Kingdom; Mid Sussex; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading company in the construction and waste recycling industries is seeking an experienced Parts Advisor for their busy DAF/Fleet workshops. The role involves sourcing parts, managing stock, and ensuring exceptional customer service. If you thrive in a fast-paced environment and have recent motor vehicle experience, this is the opportunity for you. The company offers a competitive hourly rate, generous annual leave, and a supportive work environment.

Benefits

33 days annual leave

Employee Assistance Programme

Life assurance

Fully Paid Company Pension Scheme

Discretionary Bonus Scheme

Qualifications

• Recent Motor vehicle experience with Dealer Management Systems.
• Ability to work well as part of a team and independently.

Responsibilities

• Sourcing vehicle parts and managing stock.
• Processing job cards and liaising with technicians.
• Delivering high levels of customer care.

Skills

Customer Care

Time Management

Communication

Tools

Dealer Management Systems

Job description

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Hours: On a two week shift pattern

Hourly rate: Competitive and relevant to experience

Additional benefits: 33 days annual leave, rising to 36 days after 10 years (inc. Bank Holidays), Employee Assistance Programme, Life assurance, Fully Paid Company Pension Scheme, Discretionary Bonus Scheme.

Contract Type: Permanent

The Opportunity:

The H. W. Martin Group are committed to building a first-class talented workforce, so that we can offer the very best service to our customers.

The Martin Group of Companies (Est. 1976) provide specialist services to the construction and waste recycling industries, with an annual turnover of more than £270m. The H W Martin group operates a large fleet of vehicles and plant, maintained by our modern extensive workshops at the head office site. We are a DAF parts and service dealership.

Are you a driven, enthusiastic, and motivated Parts Advisor? Do you thrive in a fast-paced environment? Can you deliver first class customer service? If the answer is yes, then we want to hear from you as we are looking to recruit an experienced Parts Advisor in our busy DAF / Fleet workshops based at Head office.

Interested? You should be, carry on reading below….

Responsibilities, Duties, and Experience:

• To carry out day to day tasks in the parts environments including sourcing vehicle parts, buying stock in and locating it as required.
• Procuring orders for offsite customers.
• Processing job cards and electronic administration.
• Liaising with Chargehands and Technicians as required to enable efficient and cost-effective repairs to customer’s vehicles.
• To drive company vehicles as required by the role.
• To give the highest levels of customer care and act in a courteous manner to all customers.
• To work proactively in a safe and responsible manner in line with H W Martin Group policies and procedures.
• To maintain the highest levels of housekeeping.
• To carry out additional duties as directed by directors and managers.
• Ability to work well as part of a team and independently
• Good time management
• Confident and professional communication skills
• Recent Motor vehicle experience with Dealer Management Systems

We are an equal opportunities employer and welcome applications from any suitably qualified persons.

Please refer to our Candidate Privacy Notice to see how we manage your data, which can be found at: https://www.hwmartin.com/wp-content/uploads/2023/04/GRP_POL_006-Candidate-Privacy-Notice-300423.pdf