Gas Engineer

ZipRecruiter; Lutterworth; On-site; GBP 43,000 - 55,000; Full time

Job summary

Join a leading energy company as a Service & Repair engineer, ensuring customers receive timely assistance. With a base salary of £43,733 and a potential OTE of £50,400, you'll be part of a team dedicated to making UK homes greener. We're looking for passionate individuals with ACS qualifications and experience in fault finding. Enjoy flexible rewards and support for your personal growth in a collaborative environment.

Qualifications

• At least 3 years qualified experience in fault finding and diagnosis.
• Experience working across various boilers and central heating systems.

Responsibilities

• Ensure customers receive assistance when needed.
• Represent British Gas in customers' homes.
• Attend annual service visits or complex breakdowns.

Skills

Customer Experience

Fault Finding

Diagnosis

Electrical Knowledge

Education

ACS Qualifications (CCN1, CENWAT, CKR1 & HTR1)

NVQ, C&G or equivalent in plumbing or heating

Job description

Job Description

We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise of same-day fixes for our customers. We offer a £10,000 sign-on bonus to make the jump! Yes, you read that right.

We are serious about achieving our ambition of making the UK Net Zero by 2050. To get there, we need to hire the best, which is why we are offering a £10,000 sign-on bonus. Join us and be part of more. We're more than an energy company; we're a family of brands revolutionising how we power the planet. We're energisers.

Our team of 21,000 colleagues is energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, while living our commitment to positive change in our communities. Here, you can find more purpose, passion, and potential. That's why working here is #MoreThanACareer.

We do energy differently—we do it all. We make it, store it, move it, sell it, and mend it. About your team: At British Gas, our mission is to sell and mend energy solutions. We're the household heroes powering 1 in 3 homes in the UK. Supplying energy is just part of what we do. We're making UK homes greener and more energy-efficient with our Hive brand.

Using innovative technology like thermostats, heat pumps, solar panels, and EV chargers, we're making it easier and cheaper to reduce your home's carbon footprint. Our Peak Save programme actively rewards better energy use too.

About your role: We need Service & Repair engineers to join our experienced Gas Engineers team to ensure our customers receive assistance when needed. You will be a key part of our Service Promise! of same-day fixes. The base salary is £43,733 with uncapped OTE—£50,400 is a realistic expectation through our fantastic field reward scheme. Being there for our customers is our priority.

Whether attending an annual service visit or a complex breakdown, you'll represent British Gas in customers' homes. You will receive support from managers, mentors, and colleagues, but some jobs can be challenging. Experience working across various boilers and central heating systems and manufacturers is essential.

Here's what we're looking for:

1. A natural focus on providing outstanding customer experience on every visit
2. Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1)
3. NVQ, C&G or equivalent in plumbing or heating
4. At least 3 years qualified experience in fault finding and diagnosis
5. Electrical knowledge, including wiring and fault finding on S-plan, Y-plan, and combination systems and boilers

Why should you apply? We're not a perfect place; we're a people place. Our priority is supporting all the different realities our people face.

Life is about more than work. That's why we've designed our total rewards to give you flexibility to choose what you need, when you need it, supporting you and your family physically, emotionally, and financially. If you're full of energy, passionate about sustainability, and ready to craft a better tomorrow and a better you, find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you.

We encourage sharing any information about yourself throughout our recruitment process to better understand you and help shape your journey.