Senior Business Change Manager

University of Southampton; Southampton; On-site; GBP 55,000 - 70,000; Full time

Job summary

The University of Southampton is seeking an experienced Senior Business Change Manager to join their Business Change team. This role focuses on managing complex projects and driving change initiatives to enhance business processes and systems. The ideal candidate will have extensive experience in change management and excellent communication skills, working collaboratively with various stakeholders to achieve strategic objectives. Flexible working arrangements are available, promoting a supportive work environment.

Benefits

Occupational pension scheme

30 days holiday

Flexible working

Parental leave policy

Childcare Voucher Scheme

Qualifications

• Extensive experience in change management for successful project delivery.
• Ability to work proactively with staff at all levels.

Responsibilities

• Lead change impact assessments and recommend strategies.
• Ensure change initiatives meet objectives on time and within budget.

Skills

Change Management

Communication

Adaptability

Tools

CRM

ServiceNow

Windows 10

Job description

Are you an experienced Senior Business Change Manager with a knack for handling complex projects? Join our dynamic Business Change team within the IT Portfolio and be part of our resource pool, working on a variety of strategic projects. Current initiatives include CRM, ServiceNow, Windows 10 upgrades, and the Student App.

We are looking for passionate individuals who thrive on driving change. If you are proactive, adaptable, and eager to make a significant impact, we encourage you to apply!

What You’ll Do

1. Focus on the people side of change, including changes to business processes and systems, to deliver long-term, strategically aligned outcomes.
2. Lead change impact assessments, recommend relevant change management interventions, assess business readiness, and implement associated change management strategies and plans, including engagement, training, and resistance management.
3. Play a key role in ensuring change initiatives meet objectives on time and within budget by increasing employee adoption and usage.

What You’ll Bring

1. Extensive experience and a deep understanding of the critical role change management plays in the success of programme and project delivery.
2. A highly professional approach, with the ability to work proactively with staff at all levels, using a range of strategies to remove obstacles and support staff, resulting in positive and successful change.
3. Excellent communication skills, both direct and indirect, suitable for a wide cross-section of stakeholders.
4. The ability to select and utilise a range of change management tools and methodologies that match the project/programme needs.

Working at University of Southampton

Equality, Diversity and Inclusion

Our Strategic Plan – Equality, Diversity and Inclusion (EDI) builds on the ambition articulated in the University Strategy: “It matters that we act continually to ensure the University is supportive and inclusive of everyone”.

Our EDI mission is to create an inclusive university community, and our vision is that this is a community where, as an individual student or member of staff:

• You feel welcomed for who you are, and this is a place where you can influence the way we do things now and in the future.
• You feel included and supported to reach your true potential.
• You are intellectually stretched and challenged.
• You value the diversity of the wider community and play your part in supporting the mission of inclusivity.

Benefits And Work Environment

We offer an occupational pension scheme, 30 days holiday, plus up to 6 University Closure Days, and 8 bank holidays (FTE). Our office is based in Southampton, with opportunities for regular flexible working and working from home upon agreement with your line manager.

We value work-life balance, reflected in our generous parental leave policy and participation in the Childcare Voucher Scheme. We welcome requests for part-time or flexible working arrangements and encourage applications from those who have had career breaks.

If you have further questions and would like an informal chat, please contact Natalie Taylor-Bannister, Head of IT Business Change ([e-mail]).