Digital Merchandising Trainee

Hermès; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established luxury brand is seeking a Digital Merchandising Trainee to join their dynamic team. This role offers a unique opportunity to support website operations, enhance the customer journey, and collaborate with various teams on digital merchandising plans. Ideal candidates will be detail-oriented, analytical, and possess strong communication skills, making it a perfect fit for those eager to learn and grow within the luxury retail sector. Join a forward-thinking company that values craftsmanship and innovation, and be part of a close-knit team dedicated to excellence.

Qualifications

• Ability to work under pressure and adapt quickly.
• Solid understanding of the luxury retail industry.

Responsibilities

• Support daily website operations and conduct site checks.
• Assist with content updates and email campaign preparations.
• Optimize e-VM based on performance analysis.

Skills

Interpersonal Skills

Analytical Skills

Detail-oriented

Communication Skills

Project Coordination

Microsoft Office Proficiency

Tools

Microsoft Outlook

Microsoft Excel

Microsoft PowerPoint

Job description

We are recruiting for a Digital Merchandising Trainee to join Hermès GB on a 12-month fixed-term contract.

Key responsibilities

This position reports to the Digital Merchandising Manager within the E-commerce team based at Head Office. The main goal of the team is to animate the online offer and optimize the customer journey on H.com UK, aligning with global strategy by developing digital merchandising plans and localizing activities such as content management, visual merchandising, and performance marketing.

Website Management

• Support daily website operations and conduct site checks.
• Report and follow up on bugs or corrections related to product content and navigation.
• Coordinate animation planning with product launches and key activities.
• Assist with content updates and email campaign preparations.
• Collaborate with CRC and Retail Merchandising for product inquiries.
• Optimize e-VM based on performance analysis, coordinating with Retail Merchandising for product activations.
• Monitor stock levels of bestsellers and coordinate with Retail Planning for optimization.
• Support the implementation of omnichannel services with Retail/E-Ops and RM teams.
• Prepare PowerPoint presentations as needed.

The ideal candidate will be efficient, adaptable, and able to work under pressure. They should be quick learners, detail-oriented, and possess a solid understanding of the luxury retail industry to inform digital activities on H.com.

• Team player with good interpersonal skills
• Analytical, organized, and detail-oriented
• Effective communicator with concise ideas
• Capable of coordinating multiple projects
• Service-oriented and action-focused
• Proficient in Microsoft Office (Outlook, Excel, PowerPoint)
• Comfortable with IT systems

Employer Description

Hermès, established in 1837, is a high-quality luxury brand with nearly 23,200 employees worldwide. It values craftsmanship, autonomy, and responsible management, with a focus on transmitting exceptional know-how across its artisanal métiers.

Organization Description

Hermès GB Limited operates from London with over 250 employees across its headquarters and retail stores in London, Dublin, Glasgow, and Manchester. The company fosters a culture of close relationships, humility, continuous learning, and innovation, emphasizing its core values of People, Passion, Personality, and Product.

This role offers a unique opportunity for professionals eager to be part of a dynamic, close-knit team within a flourishing organization.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Analysis, Finance, and Sales

Industries

• Retail Luxury Goods and Jewelry