Project Coordinator

JR United Kingdom; Greater London; On-site; GBP 51,000 - 60,000; Full time

Job summary

A leading company in the localization industry is seeking a Quality Manager to oversee vendor quality and support linguistic operations. The role involves managing quality assurance processes, engaging with stakeholders, and ensuring compliance with guidelines. Ideal candidates will have a background in localization project management and effective communication skills. Join a dynamic team and contribute to maintaining high-quality standards in a fast-paced environment.

Qualifications

• 3+ years in localization project or quality management.
• Experience with localization platforms and CAT tools.

Responsibilities

• Support and engage with vendor quality stakeholders.
• Monitor cross-vendor communications and ensure compliance.
• Manage terminology updates and maintenance of linguistic assets.

Skills

Effective communication

Project management

Adaptability

Education

BA/BS in translation

Tools

SDL Trados Studio

Idiom WorldServer

Job description

Social network you want to login/join with:

Rate: From: £24.52 per hour (Inside IR35)

Hours: 40 hours per week

Responsibilities:

• Support and engage with vendor quality stakeholders
• Oversee and support quality at vendor level in a cross-vendor engagement
• Monitor cross-vendor communications, ensure compliance to guidelines and support as applicable
• Support recruiting, testing, onboarding, and training of LQA specialists
• Support quality operations and processes, such as translation feedback: Manage requests, relay feedback to vendors, and communicate responses back to stakeholders
• Support maintenance of linguistic assets: Manage terminology updates for locales in a language-agnostic manner, from term scoping to task hand-offs and hand-backs; Support maintenance of Style Guides
• LQA tasks: Manage hand-offs and hand-backs, oversee implementation of LQA feedback, arbitration flows, and support root cause analyses, executing timely on different LQA schedules
• Oversee and triage a queue for vendor linguists’ questions and needs
• Report on quality results internally and externally. Ensure internal trackers are up-to-date.
• Share quality data with stakeholders and create quality reports upon request

Day to Day Activities:

• Ensure partners abide by rules of engagement
• Support recruitment, testing, and onboarding of linguists
• Support operational and quality processes where no automation exists
• Manage linguist guidelines, including updates and document sharing; inform teams when projects are complete
• Assess translation quality and manage handoffs to vendors with established flows
• Support report creation, error logs, and folder sharing with vendors
• Serve as the first point of contact for linguist queries

Skills & Experience:

• 3+ years in localization project or quality management, preferably vendor-side
• BA/BS in translation, linguistics, or equivalent
• Experience with localization platforms, file formats, CAT tools, and translation management systems like SDL Trados Studio, Idiom WorldServer, or similar
• Effective communication skills with diverse audiences
• Ability to prioritize and manage multiple projects under pressure
• Proactive, positive attitude
• Adaptability and ability to navigate ambiguity

Preferred Qualifications/Experience:

• Knowledge of localization quality management best practices
• Strong communication, time management, and organizational skills
• Experience with cross-vendor communication in localization environments
• Understanding of the localization industry and quality management
• Familiarity with Facebook, Instagram, Messenger, WhatsApp, Virtual Reality content
• Knowledge of languages other than English

Please apply now. Deadline for applications is 12/05/2025 at 11am.