UK Sales Assistant

TN United Kingdom; Rugby; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join a leading retail company as a Sales Assistant, where you'll provide exceptional customer service and maintain store operations. This role involves fostering teamwork, engaging with customers, and ensuring a welcoming shopping environment. With a focus on sustainability and adventure, you'll be part of a passionate team dedicated to enhancing customer experiences.

Benefits

Monthly Bonus Scheme

50% Colleague Discount

28 days annual leave

Employee Assistance Programme

Colleague Referral Incentive

Qualifications

• Committed to delivering outstanding customer service.
• Excellent communicator with a friendly demeanor.
• Reliable team player with integrity.

Responsibilities

• Assist in daily store operations and ensure compliance with policies.
• Process transactions accurately and handle various payment methods.
• Engage with customers to understand their needs and provide tailored solutions.

Skills

Customer Service

Teamwork

Communication

Problem Solving

Job description

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Join Our Team as a Sales Assistant at Mountain Warehouse

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. Your responsibilities include maintaining high presentation standards, creating a welcoming atmosphere, and representing our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Key Responsibilities

• Work harmoniously with colleagues, fostering an inclusive and supportive team environment.
• Participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Support and train new and existing team members by sharing knowledge and skills.

Operational Excellence

• Assist in daily store operations, ensuring compliance with company policies and procedures.
• Process transactions accurately, handling various payment methods efficiently.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide accurate advice to customers.
• Help set up and execute in-store promotions and displays to drive sales.
• Build strong customer connections, engaging to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally.
• Represent Mountain Warehouse enthusiastically and professionally, creating a welcoming environment.
• Work with the team to meet and exceed sales targets, contributing to a motivated workplace.
• Support management in identifying growth opportunities and improvements.

Ideal Candidate

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share enthusiasm.
• Excellent communicator with a friendly, approachable demeanor.
• Energetic, driven, and effective at completing tasks.
• Reliable team player with integrity.

Benefits

• Monthly Bonus Scheme: Performance-based bonuses with achievable targets.
• 50% Colleague Discount across Mountain Warehouse and Animal, plus a twice-yearly uniform allowance.
• 28 days annual leave, including Bank Holidays.
• Access to Employee Assistance Programme and Colleague Hardship Scheme.
• Colleague Referral Incentive.
• Supportive, stable work environment with length of service awards.

Join us in shaping an exceptional experience and making a positive impact!

At Mountain Warehouse, we're passionate about helping customers enjoy the outdoors. We focus on sustainability and design durable, adventure-ready products for hiking, running, skiing, and exploring. Our team is united by a love for the outdoors, commitment to excellent service, and a collaborative spirit.

We value individuality, diversity, and inclusion, fostering a workplace where everyone feels valued and empowered. Whether creating memorable in-store experiences, innovating behind the scenes, or shaping our brand's future, every role contributes to our success. If you’re excited about adventure, retail, and making a difference, we want to hear from you!