Airside - Weekend Sales Assistant

Funky Pigeon; Birmingham; On-site; GBP 18,000 - 24,000; Part time

Job summary

A leading company in the retail sector is seeking a Sales Assistant for a temporary weekend contract. This role involves delivering exceptional customer service, maintaining store standards, and supporting team efforts. Flexibility in hours is required, with a focus on creating a welcoming environment for customers. Candidates must meet specific airport requirements, including background checks and references.

Benefits

Competitive Salary

Pension Scheme

Paid Annual Leave

Employee Discounts

Employee Assistance Programme

Qualifications

• 5 years of continuous references required for airport pass.
• Criminal Records Bureau Check needed.

Responsibilities

• Deliver exceptional customer service.
• Carry out stock replenishment and maintain store standards.
• Support colleagues and work as part of a team.

Skills

Customer Service

Communication

Adaptability

Job description

Temporary weekend 8-hour contract

1 day a weekend, flexible hours from 5:00 to 22:00

As a Sales Assistant, you’ll provide exceptional customer service and work independently or as part of a team to maintain our store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

Airport Requirements:

• 5 years of continuous references – to gain an airport pass, you will need to provide 5 years’ worth of employment or education references without gaps.
• Criminal Records Bureau Check – to be completed by WHSmith if your application is successful.
• Photographic ID, such as a passport or UK Driving Licence.

What being a Sales Assistant involves:

• Delivering exceptional customer service to all customers.
• Carrying out stock replenishment and ensuring the store remains tidy and inviting.
• Meeting high standards of display and visual merchandising to help customers find what they’re looking for.
• Supporting colleagues and being part of a team.

What we look for:

• A passion for providing customers with an exceptional experience.
• Confidence in communicating within the team.
• Motivation to achieve high standards and results.
• Adaptability to meet company requirements and goals.

Our rewards:

We recognize your hard work with a competitive salary, pension scheme, paid annual leave, and employee discounts. Additionally, we offer deals from retail partners to help you save money and create memories, whether through meals, experiences, or entertainment.

Our Employee Assistance Programme provides support and guidance for your wellbeing—physical, mental, or financial.

About us:

WHSmith has a rich heritage and is expanding, especially in airports, hospitals, rail stations, and motorway services. Our goal is to offer our products to everyone on their journeys. Our InMotion brand leads in digital accessories, providing an excellent customer experience with the latest tech. We’ve partnered with brands like M&S and Costa Coffee to broaden our offerings across the UK. Our mission is to make every journey better!

WHSmith is proud to be an inclusive employer. We want our colleagues to feel welcome and authentic with us.