Senior Commercial Claims Technician

Sedgwick; Cardiff; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

Sedgwick is seeking a Senior Commercial Claims Technician to manage claims and support clients in getting their lives back on track. This role offers a competitive salary, flexible working arrangements, and a commitment to professional development. Join a leading company that values its employees and provides comprehensive training from day one.

Benefits

Competitive salary

Self Invested Personal Pension Scheme (SIPP)

25 days holiday plus bank holidays

Flexible working arrangements

Private healthcare plan

Life assurance

Group Income Protection

Employee assistance programme

Voluntary benefits

Discounts on various products and services

Qualifications

• Experience in managing claims is essential.
• Excellent communication skills to interact with various stakeholders.
• Commitment to professional development and pursuing relevant qualifications.

Responsibilities

• Manage a caseload from receipt of claim through to settlement.
• Work within a well-established team on claims of varying value and complexity.
• Provide training and tools for skill development.

Skills

Communication

Negotiation

Relationship Management

Education

Chartered Institute of Loss Adjusters' Cert CILA qualification

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Senior Commercial Claims Technician

Be the calm voice claimants rely on to get their lives back on track.

Job Location: United Kingdom, hybrid working

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for a Senior Commercial Property Claims Technician to join the team and can be based anywhere in the UK.

An excellent opportunity has arisen in our Commercial property team. We are seeking an individual, with experience of managing a caseload from receipt of claim (via our new claims team) through to settlement.

The role will involve working within a well-established team. The claims will be of varying value and complexity, and we’ll provide you with the training and tools that you need to help develop your skills and knowledge.

We’re looking for an individual who is able to demonstrate excellent communication and listening skills, combined with the ability to impart information and maintain accurate data. Proven skills in developing and maintaining close working relationships, both internally and externally is essential.

Many of our colleagues now benefit from working flexibly between the office and home, which helps support a healthy work/life balance. When you do spend time in our office, you will experience bright and open surroundings which offer excellent areas for collaboration as well as desk space. It is an ideal environment for working alongside and interacting with fellow colleagues.

The skills you will have when you apply:

• Experience in managing claims: Previous experience in a claims environment is essential.

• Excellent communication skills: You will interact with policyholders, insurers, contractors, and other stakeholders. You’ll need to explain complex details clearly and negotiate fair settlements for all parties involved.

• Commitment to professional development: A dedication to working towards the Chartered Institute of Loss Adjusters' Cert CILA qualification is essential.

The skills that will be developed once working:

• We will provide all the Sedgwick specific training you need to thrive in this role

What we’ll give you for this role:

Remuneration & more

• Competitive salary taking into account skills, experience and qualifications

• A Self Invested Personal Pension Scheme (SIPP)

• Holiday allowance of 25 days plus bank holidays

• Flexible working from our office or your home

Health & support

• Private healthcare plan (including pre-existing conditions)

• Life assurance

• Group Income Protection

• Employee assistance programme for employee wellbeing

Other benefits

• Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications

• Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.

You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.

Next steps for you:

Think we'd be a great match? Apply now – we want to hear from you.

If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Sedgwickis an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.