Assistant Manager Retail

TN United Kingdom; Kingston upon Hull; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the retail and pharmacy sector seeks an Assistant Manager to support the Store Leader in delivering excellent customer care and operational standards. The role involves leading a team, managing stock, and ensuring customer satisfaction. Ideal candidates will have experience in customer-facing environments and demonstrate strong leadership skills. This position offers various benefits, including a retirement savings plan and employee discounts, fostering a diverse and inclusive workplace.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free, 24/7 counselling and support

Qualifications

• Experience leading a team in a customer-facing environment.
• Understanding how to achieve performance goals through inspiring and coaching a team.

Responsibilities

• Lead your team to deliver business growth by providing care to customers and patients.
• Ensure a sustainable and efficient retail and pharmacy business in your store.

Skills

Leadership

Collaboration

Job description

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Assistant Manager Role

As an Assistant Manager, you will support your Store Leader in delivering excellent customer care and operational standards daily by connecting with customers to understand their needs.

Working across both retail and pharmacy, you will lead and inspire your team by demonstrating leadership skills on the shop floor, showcasing how to provide brilliant service and care.

Key responsibilities:

• Lead your team to deliver business growth by providing care to customers and patients.
• Be responsible for the performance and development of your team through regular coaching and reviews.
• Ensure a sustainable and efficient retail and pharmacy business in your store by managing stock availability, controlling costs, minimizing loss, and meeting customer expectations.
• Conduct regular reviews, audits, and risk assessments to safeguard patient and public safety.
• Interpret data, trends, and insights to respond quickly to changing customer needs.

What you’ll need to have:

• Experience leading a team in a customer-facing environment.
• Understanding how to achieve performance goals through inspiring and coaching a team.
• A collaborative personality and ability to succeed in a team-centered environment.

It would be great if you also have:

• Experience working within community pharmacy.
• Confidence in navigating and embracing new technology.

Our benefits include:

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and a gift card for expecting or adopting parents
• Flexible benefits scheme
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We offer additional benefits for flexibility - learn more at boots.jobs/rewards. Salary estimates on third-party sites are not endorsed by Boots and may be inaccurate.

Why Boots?

We foster an inclusive working environment where everyone can be themselves and reach their potential. We are proud to be an equal opportunity employer, embracing diversity and providing a positive, inclusive workplace. Together, we change for the better.

What's next?

If you apply, you'll be invited to complete a timed online assessment. Our team will review your application and contact you with updates. We are open to discussing part-time and job share options and can provide reasonable adjustments during the application and interview process.

This role requires a pre-employment check, which may include DBS, PVG, or Access NI depending on location. Boots is a Ban the Box employer and considers applicants with criminal convictions on a case-by-case basis.