Logistics Operator

TN United Kingdom; Portsmouth; On-site; GBP 27,000 - 32,000; Full time

Job summary

A well-established logistics company in Portsmouth seeks a Network Coordinator / Transport Administrator to join their pallet network team. The role involves coordinating logistics operations, ensuring smooth collections and deliveries, and requires strong communication and organisational skills. This is a full-time position with a supportive environment and various benefits.

Benefits

20 days annual leave + bank holidays

Company pension

Free on-site parking

Loyalty bonus programme

Supportive, family-oriented working environment

Qualifications

• Prior experience in a transport or logistics administration role is essential.
• Strong organisational skills with the ability to prioritise tasks.

Responsibilities

• Act as the first point of contact for calls to customers, depots, and drivers.
• Coordinate delivery and collection schedules using internal routing systems.
• Ensure compliance with internal procedures and transport regulations.

Skills

Organisational Skills

Communication

Customer Focus

Attention to Detail

Job description

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Job Title: Network Coordinator / Transport Administrator
Location: Portsmouth
Salary: £27,801.01 per annum
Job Type: Full-Time, Permanent
Reference ID: Transport Ops

Overview

We're currently working with a well-established, family-run logistics company in Portsmouth that is looking to appoint a Network Coordinator / Transport Administrator to join their busy pallet network team. This is a fantastic opportunity for someone with prior experience in a fast-paced transport office who's confident liaising with drivers, depots, and customers.
This role plays a central part in coordinating daily logistics operations and ensuring the smooth running of collections and deliveries. You'll need excellent communication skills, strong attention to detail, and a hands-on approach to transport planning and customer service.

Key Responsibilities

• 
  Act as the first point of contact for incoming and outgoing calls to customers, depots, and drivers
• 
  Coordinate delivery and collection schedules using internal routing systems and driver communications
• 
  Book jobs accurately using a bespoke transport management system
• 
  Respond to telephone and email queries efficiently and professionally
• 
  Ensure compliance with internal procedures and transport regulations
• 
  Work closely with internal teams to support overall operational efficiency

Candidate Profile

• 
  Prior experience in a transport or logistics administration role is essential
• 
  Strong organisational skills with the ability to prioritise tasks in a busy environment
• 
  Fully computer literate with solid admin capabilities
• 
  Excellent verbal and written communication skills
• 
  Able to work both independently and as part of a team
• 
  Customer-focused and solution-oriented
• 
  High attention to detail and accuracy
• 
  Own transport required due to location and shift cover flexibility

Working Hours

• 
  Standard shift: Monday to Friday, 10:00 AM - 6:30 PM (with 1-hour lunch)
• 
  Flexibility to cover occasional shifts for staff absence:
  • 
    6:00 AM - 2:30 PM
  • 
    8:00 AM - 4:30 PM
• 
  Saturday rota: 1 in 4 (remote monitoring of deliveries-typically
• a few hours from home)
• 
  20 days annual leave + bank holidays (with additional days awarded after 10 and 15 years)
• 
  Company pension
• 
  Free on-site parking
• 
  Loyalty bonus programme
• 
  Supportive, family-oriented working environment