Online Sales Assistant

TN United Kingdom; South Oxfordshire; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading agricultural business is seeking an Online Sales Assistant to support the Online Sales Manager. The role involves preparing stock for online sales, managing customer inquiries, and ensuring smooth operations across various online platforms. This position offers a competitive salary and opportunities for career growth within a family-owned company.

Benefits

20 days holiday increasing with service

Company pension

Cycle to work scheme

Financial planning service

Qualifications

• Ability to develop and maintain positive working relationships.
• Ability to work individually and as part of a team.
• Previous experience in a similar role is advantageous but not essential.

Responsibilities

• Assist Online Sales Manager with tasks like picking and preparing items for dispatch.
• Uploading items for sale and assisting customers by phone/email/in person.
• Unloading items and booking into stock.

Skills

Excellent IT skills

Strong communication skills

Ability to work quickly and accurately

Interpersonal skills

Job description

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Farol Ltd is an extremely successful family-owned, multisite agricultural and groundcare business. Established in 1976 and now employing over 300 people, we are the market leaders in agriculture, groundcare and homeowner products, holding the market leading John Deere franchise along with many other brands.

We currently have an exciting opportunity for an enthusiastic and computer savvy individual to join our Online Sales team.

About the Role

As an Online Sales Assistant, your key job purpose is to assist our Online Sales Manager with tasks such as picking and preparing items for dispatch, booking out deliveries, preparing items for sales, placing online listings, invoicing and general day to day tasks to enable the smooth operation of our online shops (Company website, eBay & Amazon amongst others).

Day to day tasks will include:

• Preparing stock for online sales sites – locating items, researching spec, costings, picturing and advertising
• Uploading items for sale
• Assisting customers by phone/email/in person
• Unloading items and booking into stock
• Forklift/yard work where necessary

About You

The right candidate will have the following skills and attributes:

• Excellent IT skills (Microsoft Word, Excel, Outlook etc with the ability to quickly learn to use new, previously unfamiliar software)
• The ability to work quickly and accurately
• The ability to develop and maintain positive working relationships
• The ability to work individually and as part of a team
• Strong communication and interpersonal skills

Previous experience in a similar role would be advantageous but not essential.

This is a great opportunity to join a successful, family-owned business with huge future career potential for the right individual.

About the Package

We can offer a competitive basic salary of £25 - £30k based on experience, 20 days holiday increasing by 1 day for each completed year of service up to a maximum of 25 days (plus Bank Holidays), company pension, cycle to work scheme and financial planning service.

Hours of work

Please note this is an office-based role with hours of work 8am-5.30pm Monday to Friday (5pm in winter months) plus one Saturday morning per month.

Why come to Farol?

Farol is a leading John Deere dealership in the UK with people at the heart of its strategy. We know that our people are the key to our success and we make sure we appreciate and reward everyone's contribution. Not only do we recognise expertise, skills and professionalism, we value highly the very things that make our team members unique: their passion, their dedication, their approachability and the fact that going the all-important extra mile is second nature.

Growth and development is inevitable within our forward-thinking company, where we offer a highly competitive salary, a diverse and interesting work environment, job security and on-going training.

We can offer an environment where Teamwork is key and where you can truly develop new skills and flourish.

Farol Ltd is committed to a policy of equal opportunities for all employment seekers and shall adhere to such a policy at all times and will review on an on-going basis on all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs or membership or non-membership of a Trade Union and we place an obligation upon all staff to respect and act in accordance with the policy.