Customer Service Advisor - Uncapped Commission (Yarm)

JR United Kingdom; Stockton-on-Tees; On-site; GBP 25,000 - 26,000; Full time

Job summary

Join a forward-thinking company as a Customer Service Advisor in Stockton-on-Tees. This permanent, full-time role offers a competitive salary with uncapped commission potential. You'll engage with customers to help them discover the right products for their digital needs, all while enjoying a supportive work environment that values flexibility. With comprehensive training and numerous perks, including online healthcare access and generous family leave, this is an excellent opportunity for those looking to build a meaningful career in customer service. Don't miss out on the chance to be part of a team that prioritizes your success!

Benefits

Online GP access

Paid carer’s leave

Family leave

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional private healthcare

Dental insurance

Qualifications

• Confident talker with strong communication skills.
• Ability to build relationships and negotiate effectively.

Responsibilities

• Assist customers over the phone to find suitable products.
• Provide support and enhance customers' digital lives.

Skills

Communication Skills

Negotiation Skills

Job description

Customer Service Advisor - Uncapped Commission (Yarm), Stockton-on-Tees

Client: EE

Location: Stockton-on-Tees, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

Where: Darlington

Type: Permanent, Full-time

Salary: £25,087.00 rising to £25,684.00 at 9 months, plus uncapped commission

Hourly rate: £12.82 rising to £13.12 at 9 months

About the Role

If you're a confident talker who enjoys asking questions and building relationships, this role might be for you. Whether you have life experience or are skilled at negotiating, you can succeed here. We will train you to confidently discuss our products and services.

Our approach is not about 'hard sales'. You'll be talking to customers over the phone, helping them enhance their digital lives by finding the right products for their needs.

We value flexibility and support your success by allowing you to schedule your breaks, bank time, and occasionally work from home.

What We Offer

• Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses
• Online GP access for you and your immediate family, fully funded
• Market-leading paid carer’s leave, up to 2 weeks
• Family leave with 18 weeks full pay and 8 weeks half pay in the first year
• Discounts on EE & BT products, saving you money
• Support for your career development
• Season Ticket Travel Loan
• Volunteering days to give back to your community
• Optional private healthcare and dental insurance

Join our team for a supportive environment, meaningful training, and a chance to build a lasting career. What are you waiting for?