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Customer Delivery Drivers, 7.5 T

TN United Kingdom

Bristol

On-site

GBP 28,000 - 35,000

Full time

Yesterday

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Job summary

A leading company is seeking Customer Delivery Drivers in Bristol. As a Driver Trainee Installer, you will be part of a team delivering and installing products in customers' homes. This role requires a valid UK driving licence and offers a competitive salary with opportunities for growth.

Qualifications

Must hold a UK B-Category manual driving licence with no more than 6 points.
Essential skills include great verbal communication and a good understanding of technology.
Previous experience in installation and customer delivery driving is desirable.

Responsibilities

Complete the Customer Delivery Driver Trainee programme to become a fully qualified Installer.
Assist in loading the vehicle and ensuring great customer service.
Install products efficiently and handle customer interactions professionally.

Skills

Verbal communication

Customer service

Technology understanding

Education

UK B-Category manual driving licence

C1 driving licence

DCPC (Drivers Qualification Card)

Tachograph Card

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Customer Delivery Drivers, 7.5 T, Bristol

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Client:

John Lewis Partnership

Location:

Bristol, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

2af30ecfed16

Job Views:

Posted:

23.05.2025

Expiry Date:

07.07.2025

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Job Description:

ABOUT THE ROLE

As a Driver Trainee Installer, you will be supported through our trainee programme to become a fully qualified John Lewis Customer Delivery Installer with a C1 driving licence. As one of our Installation Specialists based in one of our Customer Delivery Hubs, you'll have the unique opportunity to bring our distinctive John Lewis service right to our customers' doors and install the products they love into their homes (such as furniture, kitchen appliances, sound systems, and TV sets) as part of a two-person delivery crew.

ABOUT THE ROLE

At a glance:

Roles Available: Customer Deliver Hub Driver- Driver Trainee, Installer & Technician

Position: Permanent

Location: Avonmouth CDH (Bristol)

Salary: Please note the expected starting rates for a Customer Delivery Hub, Driver Trainee will be £28,646 (Annual), Installer will be £32,149 (Annual) & Technician will be £34,353 (Annual).

Please note: Due to the nature of these roles, we require all applicants to be over 18 to apply.

Driver Trainee’s key Responsibility:

Complete the month Customer Delivery Driver Trainee programme to become a fully qualified John Lewis Customer Delivery Installer by meeting the relevant criteria.
Be an ambassador for the John Lewis brand with great customer service as your number one priority.
Assist in loading your vehicle with the daily deliveries while collaborating with the warehouse team.
Show great respect and courtesy for the customer's home and handle unexpected situations to find the best possible solution for your customers.
Installing products efficiently and quickly for our customers and demonstrating how they work once installed.
Keeping up to date with new products and technologies to perform your role at your best.
Maintaining a safe working environment.

Please note this role involves heavy lifting : You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.

Essential skills/experience you'll need as a CDH Driver Trainee:

UK B-Category manual driving licence with no more than 6-points.
Have great verbal communication skills both over the phone and face to face.
Good understanding of technology and an interest in installation.

Desirable skills/experience you can bring to the Driver Trainee role:

Previous experience of installation and customer delivery driving

Driver Installer’s key Responsibility:

Your day will see you start at the delivery hub where you are based before heading out on route where you're responsibilities will include:

Being an ambassador for the John Lewis brand with great customer service is your number one priority.
Load up your lorry with the day's deliveries working alongside the warehouse team.
Showing great respect and courtesy for the customer's home and handling unexpected situations to find the best possible solution for your customers.
Installing products efficiently and quickly for our customers and demonstrating how they work once installed.
Keeping up to date with new products and technologies to ensure you perform your role at your best.
Maintaining a safe working environment

Please note this role involves heavy lifting : You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.

Essential skills/experience you'll need as a CDH Driver Installer:

Manual C1 UK driving licence (with a maximum of 6 points)
DCPC (Drivers Qualification Card) by the first day in role and Tachograph Card.
Previous experience driving a 7.5-tonne vehicle.
Previous experience in a customer-facing role.
Great verbal communication skills both over the phone and face-to-face
Good understanding of technology.

Desirable skills/experience you can bring to the Installer role

Installation and disconnection of white goods.
TV installation.
Assembly of a flat pack.

Driver Technician's key Responsibility:

Your day will see you start at the delivery hub where you are based before heading out on route where you're responsibilities will include:

Being an ambassador for the John Lewis brand with great customer service is your number one priority.
Coach, develop and assess your delivery driver colleagues and give them the knowledge they need to perform at their best and represent our brand.
Load up your lorry with the day's deliveries working alongside the warehouse team.
Showing great respect and courtesy for the customer's home and handling unexpected situations to find the best possible solution for your customers.
Installing a variety of products (including wall-mount TVs, integrated appliances, hard-wired appliance installations). This will be completed efficiently and quickly for our customers and demonstrate how they work once installed.
Keeping up to date with new products and technologies to ensure you perform your role at your best.
Maintaining a safe working environment.

Please note this role requires heavy lifting : You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.

Essential skills/experience you'll need as CDH Driver Technician:

Manual C1 UK driving licence (with a maximum of 6 points).
DCPC (Drivers Qualification Card) and Tachograph Card.
Previous experience driving a 7.5-tonne vehicle.
Previous experience in a customer-facing role.
Great verbal communication skills both over the phone and face-to-face.
Good understanding of technology.

Desirable skills/experience you can bring to the Technician role

Experience in-home delivery and installation of electrical and furniture products.
Experience with electrical installations, (including integrated appliances) and wall-mount TVs.
Installation and disconnection of white goods
TV installation
Able to evidence the skills, knowledge and ability to complete the replacement of domestic light fittings, accessories and cooking appliances
Assembly of flat pack

To learn more about this role, please copy and paste this link into a new browser window:

Closing Date:

May 26, 2025

Pay:

Contract Type:

Permanent

Hours of Work:

Full time hours of work (41 hours per week), working 06:00-17:00 Monday-Saturday. Part time hours of work (30.75 hours per week), working 06:00-17:00 on Thursday, Friday and Saturday.

Job Level:

Partnership Level 10

Where You'll Be Working:

Avonmouth Customer Delivery Hub (John Lewis & Partners), Packgate Road, Avonmouth, Gloucestershire, BS11 0FD

ABOUT THE PARTNERSHIP

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.