People & Business Partner (Midlands)

Village Hotels; West Yorkshire; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading company in the hospitality sector is seeking a People & Business Partner to support multiple hotels. This hybrid role involves managing employee relations, driving engagement initiatives, and ensuring compliance with HR policies. Ideal candidates will have CIPD Level 5 or above and strong HR management skills. The position offers a vibrant work environment and various benefits to promote employee well-being.

Benefits

Complimentary health and wellness membership

Discounted stays and food & drink

Training and development programs

Well-being benefits and mental health support

Flexible working hours

Recognition schemes and milestone rewards

Company pension

Life insurance

Qualifications

• Strong employment law knowledge.
• Generalist HR experience.
• Proven remote management experience.

Responsibilities

• Manage employee relations cases effectively.
• Support recruitment processes and onboarding.
• Deliver HR training sessions.

Skills

Communication

Employee Relations

HR Management

Diversity & Inclusion

Education

CIPD Level 5 or above

Job description

Role Title:

People & Business Partner

Responsible for:

N/A

Reporting to:

Head of HR

Based:

Hybrid (Midlands based)

Purpose of the Role

People Partners are a direct support to hotels by leading on all employee relations and HR matters alongside activities that support the people strategy of recruitment, selection, engagement, reward & learning and development. Each People Partner supports up to 8 hotels, both onsite and remotely, with a minimum of 1 visit per hotel per month. The role is hybrid, involving home working and hotel visits.

People partners provide expert advice and strategic support on all people matters, both reactive and proactive, to drive employee satisfaction, engagement, and retention.

Key Performance Measures

• Employee retention through effective case management
• Driving The Village Brand Initiatives and Benefits
• Promoting the Village Brand Culture and Big People Days
• Engagement at all levels of the team
• Transparency & escalation with Head of HR
• Delivering key training across the region

Key Accountabilities

1. Employee Relations: manage cases effectively and in a timely, cost-effective manner; ensure compliance with policies, employment law, and institutional organizations; track trends and escalate high-risk cases; coach managers to improve HR performance.
2. Systems / Compliance: audit working patterns and employee information; review L&D completion; ensure legislative compliance.
3. Culture: engage in initiatives, support team success, and promote internal development and apprenticeship programs.
4. Recruitment: identify needs, support hiring processes, and onboarding.
5. Employee Life Cycle: support employment journey and programs like Be My Guest.
6. Equity, Diversity & Inclusion: ensure compliance and act as an ED&I ambassador.
7. HR Training: deliver and support HR training sessions and identify skill gaps.
8. Internal Development: support program rollout and apprenticeship management.

Personal Specification

• CIPD Level 5 or above
• Strong employment law knowledge
• Generalist HR experience
• Proven remote management experience
• Autonomous, self-driven, and impartial
• Excellent communication skills and attention to detail

Work, Grow, Play! At Village Hotel Club, we embrace personality, individualism, and fun. We offer a lively, modern environment across multiple locations, dedicated to delivering superior service.

Benefits include but are not limited to:

• Complimentary health and wellness membership
• Discounted stays and food & drink
• Training and development programs
• Well-being benefits and mental health support
• Flexible working hours
• Recognition schemes and milestone rewards
• Company pension, life insurance, and other benefits