Nuclear Medicine & DXA Clerical Officer

NHS; Swansea; On-site; GBP 24,000; Full time

Job summary

An exciting opportunity for an administrative role in the Nuclear Medicine department at Singleton Hospital, Swansea. The successful candidate will support patient care and ensure efficient operation of reception services. This permanent, full-time position offers structured mentoring and development opportunities in a dynamic healthcare environment.

Qualifications

• Experience in administrative/office work.
• Proficiency in Microsoft Office and virtual platforms.

Responsibilities

• Manage patient data entry and scheduling appointments.
• Provide administrative support to the Nuclear Medicine team.

Skills

Communication

Organizational Skills

Education

5 GCSEs or equivalent, Grade C or above

Level 2 or equivalent in Business Administration

Tools

Microsoft Office

Virtual Platforms

Job description

Job summary

THIS IS A PERMANENT, FULL-TIME POST.

The department of Nuclear Medicine at Singleton Hospital (part of Swansea Bay University Health Board) is a busy academic imaging department operating two diagnostic state-of-the-art SPECT/CT cameras, two bone densitometry (DXA) scanners, a brand new, purpose-built radio pharmacy, a therapy section, and a mobile PET/CT service. Singleton Hospital is situated next to the sea in Swansea and is adjacent to the Singleton University campus.

We are seeking an exceptionally motivated individual to join our friendly and dynamic team. In return, we offer structured mentoring and staff development strategies. The post holder will contribute to the smooth running of the Nuclear Medicine Reception Offices, especially the bone densitometry service reception, and will handle clerical and administrative tasks related to Nuclear Medicine. Providing patient support and ensuring their welfare during their visits is also essential.

Main duties of the job

Nuclear Medicine provides Radiopharmaceuticals, Diagnostic Investigations, Radionuclide Therapy, PET/CT, and DXA scans to patients in the South West Wales Area.

The post holder will be part of a skilled team supporting the diagnostic and DXA services, acting as the initial contact point in the patient journey within Nuclear Medicine. Responsibilities include ensuring the efficient operation of the reception offices, managing patient data entry with confidentiality, and liaising with technical, nursing staff, and patients to schedule appointments effectively.

Proficiency in Welsh is desirable; applications from English and Welsh speakers are equally welcome.

About us

We value our staff highly and aim to make your career here fulfilling. As a large UK healthcare provider, we offer extensive training and development opportunities within an innovative organization.

Whether you're a nurse, doctor, health scientist, therapist, or support staff, we have a role for you. We also offer apprenticeships, placements, and volunteering roles.

We are committed to inclusivity and welcome applications regardless of sex, religion, race, age, sexual orientation, gender identity, pregnancy status, marital status, or disability.

Our values—Caring For Each Other, Working Together, and Always Improving—are at the core of our commitment to equality.

If you're seeking excellent career and training opportunities living near some of Europe's most beautiful scenery and a vibrant city, consider Swansea Bay University Health Board.

Details

Date posted: 12 May 2025

Pay scheme: Agenda for Change

Band: Band 2

Salary: £23,970 per annum

Contract: Permanent

Working pattern: Full-time

Reference number: 130-AC069-0525

Job location: Singleton Hospital, Sketty Lane, Swansea, SA2 8QA

Job description

The successful candidate will ensure independent administrative support after training and support the service flexibly during contracted hours. A full Job Description and Person Specification are available in the supporting documents or via the 'Apply now' link in Trac.

Person Specification

Qualifications (Essential):

• 5 GCSEs or equivalent, Grade C or above
• Level 2 or equivalent in Business Administration or similar
• RSA II or equivalent
• Proof of CPD

Desirable qualifications include:

• ECDL or similar
• Customer Service L2
• Word processing or computer qualifications
• Healthcare or administration qualifications
• 3 A Levels
• BSc or MSc in relevant areas

Experience (Essential):

• Administrative/office work experience
• Typing/data entry experience

Desirable experience:

• Call centre work
• Healthcare office experience
• Minute-taking experience

Aptitudes and Abilities (Essential):

• Proficiency in Microsoft Office (Word, Excel)
• Experience with virtual platforms (Teams, Zoom)
• Excellent communication skills
• Ability to meet deadlines and prioritize
• Flexibility and organizational skills
• Customer complaint handling
• Willingness to travel within the area

Desirable: Welsh speaker

Additional Information

This role is subject to a Disclosure and Barring Service check and requires a right to work in the UK, with sponsorship considerations. Applicants must present a criminal record certificate from countries of residence over the past 10 years if applicable. Further guidance is available on the UK Visas and Immigration website.