Part Time Candidate Support Coordinator

Capita plc; England; Hybrid; GBP 14,000 - 25,000; Part time

Job summary

Join a forward-thinking organization dedicated to transforming the Army's recruitment service. As a Candidate Support Coordinator, you will play a crucial role in guiding candidates through their recruitment journey, ensuring a smooth and supportive experience. This part-time, hybrid role offers flexibility, allowing you to work both from home and on-site. With a strong emphasis on customer service and communication skills, you will engage with candidates and stakeholders alike. Enjoy a supportive team environment, comprehensive training, and numerous opportunities for career development while making a meaningful impact in the lives of others.

Benefits

23 days' holiday (pro rata)

Paid volunteering day

Company pension

Life assurance

Cycle2work scheme

15 weeks' fully paid maternity leave

Flexible working options

Onsite secure parking

Canteen and gym facilities

Full training provided

Qualifications

• Strong customer service experience over the telephone.
• Good communication skills, both verbal and written.

Responsibilities

• Support candidates through the Army recruitment process.
• Manage a pipeline of candidates using the internal recruitment system.

Skills

Customer Service Experience

Communication Skills

IT Skills

Organizational Skills

Ability to Work Independently

Familiarity with Army Careers

Job description

Help change lives by supporting candidates through their Army recruitment journey, within the Army's National Recruiting Centre

As a Candidate Support Coordinator you will work with regional recruiters to support candidates through the Army recruitment process.

This is a part time role working 22.5 hours per week. Ideally working 7.5 hours per day Monday, Wednesday and Friday - although can be flexible.

This is a hybrid role working between home and onsite at our office in Upavon.

What you'll be doing:

• Contacting and supporting a number of candidates who are currently going through their recruitment journey to join the British Army
• Managing your own pipeline of candidates using the internal recruitment system
• Adding clear and accurate candidate notes on the internal database
• Taking ownership of your personal performance targets
• Regularly suggest appropriate ideas to improve people processes and customer service
• Engaging with appropriate internal and external stakeholders

What we're looking for:

• Strong customer service experience over the telephone
• Good communication skills, both verbal and written
• Ability to work independently as well as within a team environment
• Good IT skills, with the ability to learn inhouse databases
• Organised approach
• Familiarity with Army Careers would be an advantage

About Recruiting Partnering Project (RPP):

At Capita Recruiting Partnering Project, we're transforming the British Army's recruitment service. Our team are constantly improving the entire recruitment and selection process for both the Regular Army and the Reserves. Our mission is to make joining the Army a less daunting and more transparent experience. Join us and discover better ways to inspire people to become part of the Army.

Please visit the below link for further information;

Recruitment Partnership Project | Capita

What's in it for you?

• Offering a salary of 14,876.10 (FTE 24,793.50)
• 23 days' holiday (rising to 27 ) pro rata with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Flexible working options, between home and office
• Full training provided
• Joining a large, supportive team environment
• Onsite secure parking, canteen and gym facilities

You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email [e-mail] or call 07784 237318 and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - [e-mail]