Team Member - Pret a Manger

TN United Kingdom; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant team as a Team Member at an established franchise, where positivity and teamwork are at the heart of everything we do. In this dynamic role, you'll engage with customers, create high-quality food, and ensure a welcoming environment. With a focus on service, productivity, and cleanliness, you'll be part of a culture that values growth and joy. This is an exciting opportunity to thrive in a supportive atmosphere while making a real impact on our customers' experiences. If you're ready to embrace a fulfilling role where you can shine, we want to hear from you!

Qualifications

• Ability to work collaboratively in various shop areas.
• Knowledge of Pret standards and food safety.

Responsibilities

• Maintain good relationships with team members and customers.
• Create delicious food following Pret standards.

Skills

Teamwork

Customer Service

Food Production

Cleanliness Standards

Education

Food Hygiene Certification

Job description

The provided job description contains relevant information about the role and responsibilities of a Team Member at Pret, but it could benefit from improved formatting to enhance readability and engagement. The content is comprehensive and relevant, covering key responsibilities and standards expected from the role. Minor restructuring and clearer section delineations would make it more accessible. Here is a refined version with better formatting:

Join the Carebrook Team as a Team Member at Pret

At Carebrook (Pret Franchisee), we've cultivated a unique culture where joy, positivity, and team spirit thrive. We adhere to five core principles: stay hungry, care deeply, share joy, grow together, and welcome everyone. Join us to experience a workplace where you can truly grow and thrive.

Role Overview

A Pret Team Member or Team Member Star works collaboratively in a Pret shop across various areas including the kitchen, front of house, and delivery. Your responsibilities include creating an efficient and welcoming environment, engaging customers, and producing high-quality Pret food. The key focus areas are teamwork, service, production, cleanliness, and productivity.

Key Responsibilities

• Maintain good relationships with all team members.
• Share workload effectively across the team.
• Work in any shop area (FOH, Kitchen) as directed by your manager.
• Collaborate to ensure the shop and delivery services operate at their best.
• Maintain knowledge of Pret standards across all shop areas.
• Complete training in Hot Food and Coffee roles as per the TM training plan.
• TM Star Role: Be an “Ace in Place,” acting as a role model and demonstrating excellent Pret knowledge.

Amazing Service: 6 Key Points of Service

• Follow the 6 Key Points of Service consistently.
• Serve customers efficiently, politely, and engagingly.
• Respond to customer needs to deliver outstanding service.
• Maintain attractive Langars, merchandising, and seating areas.
• Speed up queues and call customers promptly.
• Wear a clean, immaculate uniform at all times.
• Present products according to Pret standards.
• TM Star Role: Achieve high performance in till speed and accuracy.

Food & Drink Production

• Create delicious food following Pret standards efficiently and safely.
• Adhere to the 6 Key Points of Production.
• Manage stock rotation and usage correctly.

Cleanliness & Safety

• Complete the Introduction to Pret course and pass the Food Hygiene test.
• Follow all health & safety and food safety standards.
• Report safety concerns immediately.
• Ensure personal adherence to Food Safety Standards and safety processes.
• Notify management if standards or processes are not being met.

Shop Profitability & Productivity

• Complete all training promptly.
• Adhere to financial standards at tills.
• TM Star Role: Consistently perform well in bench productivity while maintaining MTS quality.