Night Shift - Team Member - Pret a Manger

TN United Kingdom; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading company in the retail sector as a Night Shift Team Member in London. Experience a positive atmosphere where teamwork and customer service are key. This role emphasizes maintaining high standards in food preparation and service, ensuring a delightful experience for customers.

Qualifications

• Complete TM and TM* training timely.
• Achieve high performance in till speed and accuracy.

Responsibilities

• Maintain good relationships with all team members.
• Serve customers efficiently, politely, quickly, and engagingly.
• Prepare delicious food according to Pret standards.

Skills

Teamwork

Customer Service

Food Hygiene

Job description

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Night Shift - Team Member - Pret a Manger, London

Client: Carebrook

Location: London, United Kingdom

Job Category: Retail

EU work permit required: Yes

Job Reference: 7322d2c20594

Job Views: 3

Posted: 12.05.2025

Expiry Date: 26.06.2025

Job Description:

We’ve carved out a unique culture at Carebrook (Pret Franchisee), where joy prevails in interactions with customers and colleagues, fostering a positive atmosphere and team spirit. We adhere to five principles: stay hungry, care deeply, share joy, grow together, and welcome everyone. Join us to experience a place where you can truly grow and thrive.

Key focuses for the role:

Teamwork, 6 key points of service, 6 key points of production, cleanliness, and productivity.

TM/TM* Key responsibilities:

• Maintain good relationships with all team members.
• Balance workload across the team.
• Work in FOH and Kitchen areas as requested (Hot Food, Coffee, etc.).
• Ensure the shop’s FOH, Kitchen, and delivery services are optimal.
• Know Pret standards in all shop areas.
• Complete training in Hot Chef and Barista roles as per TM* training plan.
• TM Star: Be an “Ace in Place,” acting as a role model demonstrating Pret knowledge.

Amazing Service: 6 Key Points of Service

• Follow the 6 Key Points of Service at all times.
• Serve customers efficiently, politely, quickly, and engagingly.
• Respond to customer needs to deliver outstanding service.
• Maintain Pret standards in merchandising and seating areas.
• Manage queues through speed and calling customers.
• Wear a clean, immaculate uniform during shifts.
• Present products appropriately in bags or trays.
• TM Star: Achieve high performance in till speed and accuracy.

Delicious Food & Drink: 6 Key Points of Production

• Prepare delicious food according to Pret standards efficiently and safely.
• Follow the 6 Key Points of Production.
• Rotate and use stock according to standards.

Well-Loved Shop: Cleanliness and Health & Safety

• Complete the Introduction to Pret course and pass the Food Hygiene test.
• Follow all health, safety, and food safety standards.
• Report safety concerns immediately.
• Ensure food safety and health & safety of team and customers; complete necessary training.
• Notify management of standards or process issues.

Shop Profitability: Productivity

• Complete TM and TM* training timely.
• Adhere to financial standards on tills.
• TM Star: Maintain high bench productivity and good MTS quality.

This role is only open to applicants within the UK or those who already have the right to work in the UK. We are not able to sponsor visas at this time.