Club Conduct Assistant

TN United Kingdom; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prestigious private members' club in London is seeking a Club Conduct Assistant for a 4-month fixed-term contract. The role involves maintaining high standards of conduct and providing exceptional service to members and guests. Ideal candidates will have experience in hospitality, excellent communication skills, and a flexible approach to working hours.

Benefits

23 days annual leave (pro-rated) + Bank Holidays

Life assurance

Free meals on duty

Free onsite parking

Qualifications

• Experience in hospitality or customer service, ideally in a luxury or high-end setting.
• Confident and tactful when addressing sensitive situations.
• Flexible with working hours, including evenings and weekends.

Responsibilities

• Greet members and guests with warmth and professionalism.
• Maintain a strong presence across the Clubhouse and grounds.
• Ensure Club rules and conduct standards are upheld.

Skills

Communication

Interpersonal Skills

Tact

Organisational Skills

Job description

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Club Conduct Assistant (Fixed Term – 4 Months)

Fulham, London | Full-Time (40 hours/week) | Immediate Start Preferred

The Hurlingham Club — one of the world’s most prestigious private members' clubs — is looking for a professional and approachable Club Conduct Assistant to join our Front of House team on a 4-month fixed-term contract.

Located in 42 acres of stunning grounds beside the River Thames, The Hurlingham Club has been at the heart of exclusive sport and social life since 1869. Our blend of tradition and modernity makes it a truly unique place to work.

The Club Conduct Assistant Role

As Club Conduct Assistant, you will support the team by upholding high standards of conduct and providing exceptional service to members and guests. This role includes working a flexible rota across weekdays and weekends.

Key Responsibilities of the Club Conduct Assistant:

• Greet members and guests with warmth and professionalism
• Maintain a strong presence across the Clubhouse and grounds
• Ensure Club rules and conduct standards are upheld
• Tactfully manage member behaviour and escalate issues when necessary
• Respond quickly and professionally to member concerns
• Collaborate with various departments to ensure a seamless experience

What We’re Looking For

• Experience in hospitality or customer service, ideally in a luxury or high-end setting
• Excellent communication and interpersonal skills
• Confident and tactful when addressing sensitive situations
• Organised and safety-conscious
• Flexible with working hours, including evenings and weekends
• 23 days annual leave (pro-rated) + Bank Holidays
• Life assurance
• Free meals on duty
• Free onsite parking

Apply Now

Sound like the right fit for you? Click APPLY NOW and we will be in touch to discuss in more detail.