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Club Conduct Assistant

The Hurlingham Club

Greater London

On-site

GBP 22,000 - 28,000

Full time

Yesterday

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Job summary

A prestigious private members' club in Fulham seeks a Club Conduct Assistant for a 4-month fixed-term role. The position involves maintaining high conduct standards and providing exceptional service to members and guests in a luxury environment.

Benefits

23 days annual leave (pro-rated) + Bank Holidays

Generous pension contributions

Life assurance

Free meals on duty

Free onsite parking

Staff social events & development opportunities

Qualifications

Experience in hospitality or customer service, ideally in a luxury setting.
Confident and tactful when addressing sensitive situations.

Responsibilities

Greet members and guests with warmth and professionalism.
Ensure Club rules and conduct standards are upheld.
Respond quickly and professionally to member concerns.

Skills

Communication

Interpersonal Skills

Organisational Skills

Club Conduct Assistant (Fixed Term - 4 Months)

Fulham, London | Full-Time (40 hours/week) | Immediate Start Preferred

The Hurlingham Club — one of the world’s most prestigious private members' clubs — is looking for a professional and approachable Club Conduct Assistant to join our Front of House team on a 4-month fixed-term contract.

Located in 42 acres of stunning grounds beside the River Thames, The Hurlingham Club has been at the heart of exclusive sport and social life since 1869. Our blend of tradition and modernity makes it a truly unique place to work.

The Club Conduct Assistant Role

As Club Conduct Assistant, you will support the team by upholding high standards of conduct and providing exceptional service to members and guests. This role includes working a flexible rota across weekdays and weekends.

Key Responsibilities of the Club Conduct Assistant:

Greet members and guests with warmth and professionalism
Maintain a strong presence across the Clubhouse and grounds
Ensure Club rules and conduct standards are upheld
Tactfully manage member behaviour and escalate issues when necessary
Respond quickly and professionally to member concerns
Collaborate with various departments to ensure a seamless experience

What We’re Looking For

Experience in hospitality or customer service, ideally in a luxury or high-end setting
Excellent communication and interpersonal skills
Confident and tactful when addressing sensitive situations
Organised and safety-conscious
Flexible with working hours, including evenings and weekends

Benefits