Professional Standards & Quality Specialists

Robert Walters; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Join a leading international law firm as a Professional Standards & Quality Specialist, where you'll ensure compliance with the highest standards while fostering a culture of professional development. This hybrid role allows you to work collaboratively across teams, focusing on quality management and training programs. Your expertise in conduct compliance and understanding of SRA's Standards will be crucial in delivering exceptional service to clients.

Benefits

Hybrid working approach

Commitment to diversity and inclusivity

Supportive workplace environment

Qualifications

• Proven experience in conduct compliance, ethical practice, or quality management.
• Excellent understanding of the SRA's Standards and Regulations.

Responsibilities

• Ensure the firm delivers work to clients of the highest standards.
• Devise and deliver training programmes for staff at all levels.
• Conduct internal audits and assessments of compliance and quality standards.

Skills

Communication

Interpersonal Skills

Organisational Skills

Analytical Skills

Problem-Solving

Job description

The successful candidate will work closely with internal teams, aligning the firm's quality standards with its strategic goals, and fostering a culture of continuous professional development. This is an opportunity to be part of an international law firm that values diversity, inclusively, and hybrid working.

• Opportunity to work in an international law firm
• Hybrid working approach (60/40 split)
• Commitment to diversity, inclusively, and supportive workplace environment

What you'll do:

As a Professional Standards & Quality Specialist, you will play a crucial role in ensuring that the firm maintains the highest standards of practice and compliance. You will work closely with our internal Compliance & Risk team focusing on aligning the firm's quality standards with its strategic goals. A key element of this role involves identifying, creating, and delivering suitable professional skills and standards training programmes across the firm. You will also oversee the group practising certificate renewal process whilst ensuring compliance with all identified training & development requirements.

• Ensure the firm and its lawyers deliver work to clients of the highest standards
• Work closely with the Compliance & Risk team to identify necessary changes and improvements to existing processes and standards
• Devise and deliver training programmes for staff at all levels
• Conduct internal audits and assessments of compliance and quality standards
• Oversee the firm's practising certificate renewal process
• Provide guidance & support across the firm on learning and development opportunities

What you bring:

The ideal candidate for the Professional Standards & Quality Specialist role brings proven experience in conduct compliance, ethical practice, professional skills training, or quality management within a professional services environment. You have an excellent understanding of the SRA's Standards and Regulations. Your strong communication and interpersonal skills enable you to work collaboratively across departments. With exceptional organisational skills, you can manage multiple priorities and deadlines effectively.

• Proven experience in conduct compliance, ethical practice, professional skills training and/or quality management within a professional services environment
• Excellent understanding of the SRA's Standards and Regulations
• Good understanding of the issues posed to training and supervision by hybrid working practices
• Proficient in managing compliance, professional standards and professional skills training programmes
• Excellent analytical skills, attention to detail and problem-solving skills

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates