Patient Services Assistant

York and Scarborough Teaching Hospitals NHS Foundation Trust; York; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a dedicated team as a Patient Service Assistant on Nelson Court Ward 2, providing compassionate care and support to patients. You'll assist with nutritional needs, ensuring high standards of patient-centered care while working within a supportive team environment. Enjoy a range of benefits including generous holiday, NHS pension, and opportunities for professional development.

Benefits

NHS Pension Scheme

27 days holiday

Relocation package

Employee Assistance Programme

NHS Car Lease

Cycle to Work schemes

Learning and development opportunities

Discounts on various services

Qualifications

• Excellent communication skills and ability to work within a team.
• Understanding of Health and Safety protocols in a hospital.

Responsibilities

• Support patients with their nutritional needs and assist with menu completion.
• Document allergies and nutritional needs on ward whiteboards.

Skills

Communication

Teamwork

Compassion

Job description

Job Opportunity: Patient Service Assistant (PSA) - Nelson Court Ward 2

An opportunity has arisen for a dynamic, enthusiastic, and caring individual to join our well-established team on Nelson Court Ward 2.

We are looking to appoint Patient Service Assistants (PSA) to join our team on Nelson Court Ward 2, which consists of 20 rehabilitation beds. The ideal candidates will have excellent communication skills, work well within a team, and support the nursing team to deliver high standards of patient-centred care, demonstrating care and compassion.

The successful candidates will work as integrated members of the ward team, guided by local and Trust policies and procedures. They will demonstrate care and compassion while ensuring patients’ needs are met and will have an understanding of Health and Safety protocols within a hospital environment, including Infection Prevention and Control policies.

A key aspect of the role involves supporting patients with their nutritional needs, including assisting with menu completion, and preparing and serving food and drinks during shifts. PSAs will also identify high-risk patients, document allergies and nutritional needs on ward whiteboards, and lead initiatives supporting patient nutrition and hydration.

Our Benefits

• Access to the NHS Pension Scheme, offering generous retirement benefits, including a lump sum and pension for dependants.
• 27 days holiday, increasing to 33 days based on NHS Trust service.
• A generous relocation package of up to 30% of salary (capped at £18,000) for hard-to-fill positions requiring relocation. Please contact the recruiting department or manager to discuss this.
• Various paid and unpaid leave options for emergency and planned leave.
• Confidential support through our Employee Assistance Programme, available 24/7.
• NHS Car Lease and Cycle to Work schemes.
• Extensive learning and development opportunities.
• Discounts on restaurants, getaways, shopping, motoring, cinema, and finance providers.

For more information on our benefits, please visit the Trust's Staff Benefits pages.

For further details or informal visits, please contact:

• Name: Claire Ramsay
• Job Title: Deputy Sister
• Email: [e-mail]