Patient Services Assistant

TN United Kingdom; Elland; On-site; GBP 20,000 - 25,000; Part time

Job summary

Join a forward-thinking healthcare provider as a Patient Services Assistant at a well-established hospital. This part-time role offers a unique opportunity to work in a dynamic catering department, ensuring high standards of cleanliness and service. Collaborate with chefs and kitchen staff to meet the diverse needs of patients and staff alike. With a focus on health and safety, you'll play a vital role in delivering exceptional patient care. Enjoy competitive pay and a comprehensive benefits package, including generous annual leave, pension options, and private medical insurance. If you have a passion for service and a commitment to excellence, this is the perfect opportunity for you.

Benefits

35 days annual leave (pro rata)

Employer and employee contributory pension

'Spire for you' reward platform

Private medical insurance

Life assurance

Free DBS check

Free parking

Free uniform

Qualifications

• Experience in a catering or hospitality environment is preferred.
• Ability to follow health and safety regulations.

Responsibilities

• Ensure cleanliness in kitchen and dining areas.
• Take and serve food orders in the staff dining room.
• Observe dietary requirements for patient meals.

Skills

Customer Service

Health and Safety Compliance

Teamwork

Communication

Education

No specific education required

Job description

Patient Services Assistant | Spire Elland | Part-Time | Permanent | 19.5 hours per week | Competitive Salary and Great benefits

Spire Elland Hospital is seeking a Patient Services Assistant to join our busy catering department. This role offers a fantastic opportunity to be part of a dynamic team and make a significant impact.

Spire Elland Hospital, along with our satellite service at Spire Dewsbury Clinic, is a well-established private hospital providing fast access to expert healthcare. We have a multidisciplinary team specializing in a wide range of treatments. Our high-quality accommodation and aftercare demonstrate our commitment to your health and well-being.

Job Purpose

Ensure the kitchen and dining areas are clean, serve and take orders in the staff dining room, and manage patient food orders.

Overall Responsibilities

• Work closely with chefs and kitchen staff to meet the varying needs related to hotel services.
• Perform any other duties reasonably within the scope of the role.
• Complete cleaning tasks according to schedules and procedures.
• Comply with all Health and Safety regulations, including COSHH.
• Take and serve orders in the staff dining room.
• Observe dietary requirements and ensure menu compatibility.
• Maintain cleanliness and undamaged condition of crockery and cutlery.
• Wash, dry, and store trays, crockery, cutlery, and glassware.
• Uphold high standards of cleanliness and hygiene in the kitchen.
• Return equipment to the main kitchen daily.
• Replenish stock within the dining area as needed.

Accountabilities/Activities

• Maintain professionalism and courtesy at all times.
• Adhere to company policies, including Health & Safety and Data Protection.
• Complete mandatory training.
• Build good working relationships with colleagues and promote effective communication and patient care.

We offer a competitive salary and a comprehensive benefits package, including:

• 35 days annual leave (pro rata), including bank holidays
• Employer and employee contributory pension with flexible retirement options
• ‘Spire for you’ reward platform with discounts and cashback
• Private medical insurance
• Life assurance
• Free DBS check
• Free parking
• Free uniform

Our Values

We are proud of our heritage in private healthcare and our core values:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Succeeding and celebrating together

Our dedicated team’s warmth and pursuit of excellence set Spire Healthcare apart.