Mobile Library Assistant

Norfolk County Council; Norwich; On-site; GBP 25,000; Full time

Job summary

Join a forward-thinking organization as a Mobile Library Assistant, where your passion for customer service and community engagement will shine. This role involves assisting with the administration and delivery of library services across rural communities, ensuring accessibility and promoting literacy. You will interact with the public, operate the mobile library van, and contribute to marketing efforts. With a competitive salary and a supportive work environment, this position offers a unique opportunity to make a meaningful impact in the community. If you are organized, motivated, and ready to serve, this role is perfect for you.

Benefits

Competitive salary

Health and Wellbeing services

Flexible working options

Employee discounts

Pension scheme

Financial benefits

Qualifications

• Self-motivated and well-organized individual with customer service focus.
• Ability to work independently and with diverse community groups.

Responsibilities

• Assist with administration of the Mobile Library and delivery service.
• Serve the public via telephone and face-to-face interactions.
• Promote the service through marketing materials.

Skills

Customer Service

Administration Skills

Microsoft Office

Driving License (B Class)

Education

GCSE Level Education

Job description

Job Title: Mobile Library Assistant

Location: Hethersett

Contract: Temporary until 31 March 2026, 25 hours/week, £24,404 p.a. (pro-rata), Scale C

Job Overview

Are you self-motivated, well-organized, and customer-focused? Join the Mobile Library team to help manage the administration and delivery of library services across rural communities in Norfolk.

Responsibilities

1. Assist with the administration of the Mobile Library and delivery service.
2. Serve the public via telephone and face-to-face interactions.
3. Operate the mobile library van occasionally and deliver collections to hospital libraries.
4. Promote the service through marketing materials and timetables.

Requirements

1. Ability to work independently and with diverse community groups.
2. Basic administration skills and proficiency in Microsoft Office.
3. Valid 'B Class' driving license.
4. GCSE level education or equivalent.

Working Hours

Monday to Friday, 1pm to 6pm, with flexibility required. Note: Remote working is not permitted.

Additional Information

For an informal discussion, contact Steven Jones at 01603 222268.

Benefits

• Competitive salary and holiday entitlement.
• Health and Wellbeing services.
• Flexible working options.
• Employee discounts, pension scheme, and other financial benefits.

Application Details

Apply by 18 May 2025. Read the full job description and person specification for more information.