Shop Manager Hitchin

TN United Kingdom; Hitchin; On-site; GBP 30,000 - 34,000; Full time

Job summary

Wenzel’s is seeking a Shop Manager to oversee operations in their Hitchin location. This role involves managing daily activities, driving sales, and ensuring excellent customer service. The ideal candidate will have retail management experience and a passion for food and service, with a competitive salary and numerous benefits offered.

Benefits

Free meal provided every shift

50% off all other food

Enrolment in company pension scheme

Holiday entitlement of 28 days including bank holidays

Paid day off for birthday

Staff incentives and bonuses

Comprehensive training and career progression

Employee benefit scheme

Wellbeing Centre and support helpline

Qualifications

• Experienced retail manager with a strong work ethic.
• Confident and enthusiastic individual.
• Capable of leading and motivating a team.

Responsibilities

• Managing daily shop operations and driving sales.
• Training and developing team members.
• Ensuring high standards in food production and customer service.

Skills

Leadership

Sales Management

Team Training

Customer Service

Adaptability

Job description

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Wenzel’s was established in 1975 and has since become a favourite for locals in North West London, Beds, Bucks, Essex, and Hertfordshire areas.

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Wenzel’s The Bakers Shop Manager role:

To find out about Wenzel's, please follow the link. You can also find us on Instagram, Facebook, and Twitter.

ABOUT US

Wenzel’s was established in 1975 and has since become a favourite for locals in North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire, and Surrey. We believe in delivering quality products at affordable prices and providing outstanding customer service. We currently have over 100 shops and are expanding our brand by opening more retail outlets. We are looking for passionate individuals with a love for food and customer service to join our team. There is an exciting opportunity to become one of our Shop Managers.

WHAT WE OFFER:

• Free meal provided every shift and 50% off all other food.
• Enrolment in our company pension scheme.
• Holiday entitlement of 28 days including bank holidays.
• A paid day off for your birthday in addition to your holiday entitlement.
• Staff incentives, including competitions and a shop manager bonus scheme.
• Comprehensive training, including apprenticeship opportunities and career progression programs.
• Free employee benefit scheme offering discounts at nearly 1000 online and in-store retailers, gyms, restaurants, cinemas, travel, and more.
• A Wellbeing Centre supporting a healthier lifestyle, plus a 24/7 confidential helpline for advice and support.

PAY & HOURS

Our Shop Manager roles offer a competitive salary of £30,000 to £34,000 depending on experience. For part-time Shop Managers, the salary will be prorated.

A full-time working week is 42 hours, but we are open to flexible working hours, such as 9:00 am - 3:00 pm, to accommodate your needs.

WHAT ARE WE LOOKING FOR?

• An experienced retail manager to oversee daily shop operations.
• A leader who can drive sales, control costs, and ensure smooth shop running.
• Someone capable of leading, training, and motivating a team with a hands-on approach.
• A confident, enthusiastic individual with a strong work ethic and positive attitude.
• An adaptable team player comfortable working in a fast-paced environment.

KEY RESPONSIBILITIES

• Managing the day-to-day operations of your shop.
• Growing the business by increasing sales and controlling costs to deliver profit.
• Working towards KPIs such as wage percentage, average sale, stock, wastage, and energy targets.
• Training and developing your team to high standards.
• Performance management of team members.
• Maintaining high standards in sandwich and food production.
• Ensuring a clean, organized, and welcoming shop environment.
• Upholding hygiene, cleanliness, and food safety standards.
• Delivering excellent customer service.
• Recruiting new team members as needed.
• Managing deliveries and stock control.
• Maintaining shop displays and product knowledge.
• Handling cash, operating tills, and banking.
• Opening and closing the shop as required.

NEXT STEPS

If you believe you are the right fit for Wenzel’s, please click “apply now” to be directed to our recruitment portal and follow the instructions.

Wenzel’s the Bakers is an equal opportunities employer and encourages applications from all qualified candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.