Process Analyst

Railpen; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the financial sector is seeking two Process Analysts to enhance business processes and drive efficiency. The role involves analyzing existing processes, designing improvements, and collaborating with stakeholders. The ideal candidate will have experience in process improvement and data analysis, along with strong communication skills. The position offers hybrid working and a range of benefits including a generous annual leave and bonus plan.

Benefits

28 days annual leave plus bank holidays

Generous annual bonus plan

Membership of the Railways Pension Scheme

4x Life Assurance cover

Employee assistance programme

Health cash plan

Flexible working

12 months full pay maternity leave

6 months full pay paternity leave

Electric vehicle leasing

Qualifications

• Experience in business process reengineering or improvement roles.
• Aptitude for using data analysis tools to identify trends.

Responsibilities

• Analyze and improve business processes to drive efficiency.
• Conduct in-depth analysis to identify inefficiencies.

Skills

Data Analysis

Problem Solving

Communication

Education

Six Sigma Certification

Tools

Process Mapping Tools

Lean Six Sigma

Job description

We have an incredible opportunity for two Process Analysts to join our Change & Transformation team on a permanent basis, based in either the Darlington or London office (hybrid based).

Who we are

Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds.

Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.

To learn more about Railpen including our values, culture and purpose, visit our LinkedIn Life page here

The role

Within this role, you will be a valued member of the C&T team by playing a crucial role in analysing, documenting and improving our organisation's business processes, driving efficiency, benefits realisation and enhancing overall performance ensuring alignment with Railpen’s objectives.

Within this role you will conduct in-depth analysis of existing business processes to identify inefficiencies and bottlenecks. This role will also look to design processes that are more effective, efficient and aligned with Railpen’s strategy and goals.

This role is not eligible for visa sponsorship. Applicants must have the legal right to work in the UK.

The person

The successful candidate will have previously worked within either business process reengineering or a process improvement role and will have significant experience in supporting delivery process and systems change, preferably within the regulated Financial Services sector. As a Process Analyst, the aptitude to effectively utilise data analysis tools and techniques to identify trends, patterns, and areas of improvement is key. You will also have demonstratable experience in process mapping and modelling tools. An industry recognised qualification for example: Six Sigma and substantial knowledge of Lean Six Sigma methodologies and other process improvement frameworks is essential.

We are looking for someone who has an ability to build collaborative relationships with a variety of stakeholders across the business to identify areas for improvement, design new processes and implement solutions. You will be an excellent communicator, both verbally and written and be comfortable delivering a vision and have the ability to engage and inspire people across the business. As a Process Analyst, you will demonstrate excellent problem-solving skills, with the ability to assess complex situations and develop practical solutions. The aptitude to challenge the status quo and promote change is fundamental to this role.

Our values of integrity, community and alignment are the guiding principles that influence our behaviour. They help us make decisions and shape our relationships with others. They’re what we stand for. You will actively demonstrate our values, helping to create a safe environment, to place the needs of the community above oneself and, through a culture of ‘fair challenge’, align to the best interests of our members.

What we can offer you

Rewarding you

28 days annual leave plus bank holidays

Generous annual bonus plan

We provide membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay

4x Life Assurance cover

Employee assistance programme

Heath cash plan

Lifestyle

We support hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave

Buy and sell holidays

Give as you earn scheme

Flexible half days leave

Electric vehicle leasing

Cycle to work scheme

Next Steps

Please apply for the apply button or visit Careers Page by 5pm on Monday 26th May 2025.

Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life

About the company

Learn all about Railpen and how it delivers on its purpose to secure our members' future through award-winning investment management, ESG leadership and pension administration and communication services.