Area Supervisor

TN United Kingdom; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the UK is seeking a flexible Area Supervisor to support Account Managers in delivering PSS contracts. The role involves overseeing client sites, ensuring compliance with health and safety standards, and managing staff effectively. Ideal candidates will have supervisory experience and relevant qualifications in facilities management. This position requires strong communication skills and the ability to manage resources efficiently.

Qualifications

• Previous supervisory experience across multiple sites.
• Driving license essential.
• Experience with cleaning machines beneficial.

Responsibilities

• Providing support services on client sites.
• Conducting site spot checks and audits.
• Monitoring Health and Safety and reporting incidents.

Skills

Time Management

Computer Literacy

Health & Safety Awareness

Effective Communication

Education

IOSH Certification

Relevant NVQ in FM

Tools

Microsoft Office

Cleaning Machines

Job description

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Post: Area Supervisor

Site: N/A

Responsible to: Account Manager

Role Overview: Flexible Area Supervisor supporting Account Managers in delivering allocated PSS contracts.

Key Responsibilities:

1. Providing support services on client sites, including:

• Assisting with holiday and sickness cover to ensure smooth contract operations;
• Conducting site spot checks for equipment, uniforms, and consumables;
• Reporting delivery issues or service shortcomings to the Regional and Account Manager;
• Assisting with monthly site audits and providing feedback to clients and staff;
• Supporting staff with understanding the site Bible folder content;
• Advising on updates needed for the site Bible (RAMS, SSOW, COSHH sheets, etc);
• Monitoring Health and Safety, including toolbox talks, training, and inductions, and reporting incidents;
• Advising on portable appliance testing as required;
• Monitoring Smart task usage and supporting team booking procedures;
• Performing any other reasonable management requests.

Knowledge and Experience:

• Previous supervisory experience across multiple sites;
• Time management and computer literacy essential;
• Driving license essential;
• Experience with cleaning machines (buffers, scrubbers, I-mops) beneficial;
• Vocational and Technical Skills including IOSH certification minimum;
• Awareness of Health & Safety issues;
• Good IT skills, including Microsoft Office;
• Relevant NVQ in FM and experience in soft services, preferably cleaning and specialist cleaning.

Interpersonal Skills: Ability to deal tactfully and diplomatically with clients and visitors at all levels.

Responsibilities:

• Human Resource Management: Supervising and checking work quality of team members;
• Physical Resource Management: Care of tools and equipment, property of client or Pareto;
• Confidentiality: Maintaining confidentiality on all matters related to Pareto and the client;
• Communication: Effective oral and written communication with clients, staff, contractors, and visitors;
• Liaison: Representing Pareto professionally to clients and visitors, influencing operational efficiency;
• Mental Demands & Decision Making: Applying judgment and problem-solving skills;
• Concentration: Maintaining alertness, especially when working with machinery and adhering to safety protocols;

Work Hours: Flexibility required due to the nature of the business.