Network Engineer

Howden Group Holdings; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the insurance sector is seeking a network engineer to join their global infrastructure team. The role involves maintaining a hybrid on-premises and cloud infrastructure, supporting business operations across the UK, Europe, and Asia. Candidates should have 2-5 years of experience with various networking technologies and a strong focus on customer service.

Benefits

Career growth aligned with values

Supportive environment for new ideas

Qualifications

• 2-5 years’ experience with Juniper, Cisco, Meraki, etc.
• Experience in designing network builds, hardware, IP addressing.
• Hands-on experience in a network infrastructure team.

Responsibilities

• Operate appliance and VM-based vendor technologies.
• Support Cloud, Data Centre, and office network environments.
• Handle incidents, requests, project work, and change requests.

Skills

Network infrastructure experience

Operational support for enterprise IT networks

Knowledge of Layer 2/3 networking

IT security practices

Excellent communication skills

Education

ITIL Foundation

CCNA

CCNP

Job description

Who are we?

Howden is a global collective of talented and passionate people, united by a shared no-limits mindset and a culture that fosters collaboration across 18,000 employees in over 100 countries. Our culture is the reason employees choose to stay, valuing work/life balance, career progression, sustainability, and volunteering.

Role Summary

• This role is part of a distributed, global infrastructure team responsible for maintaining a hybrid on-premises and cloud infrastructure.
• The successful candidate will be expected to:

• Operate appliance and VM-based vendor technologies via CLI or web interface to design, implement, diagnose, troubleshoot, upgrade, decommission, and support network areas.
• Handle incidents, requests, project work, and discuss change requests as needed.

• Support Cloud, Data Centre, and office network environments within the wider IT infrastructure teams.
• Work in a fast-paced environment supporting business operations across UK, Europe, and Asia.

Job Specific Skills Profile

Technical skills required:

• Hands-on experience in a network infrastructure team as a network engineer.
• Operational and project support for enterprise IT networks.
• 2-5 years’ experience with Juniper, Cisco, Meraki, Forescout NAC, Forcepoint Web Proxy, MS Teams, Palo Alto.
• Experience in designing network builds, hardware, IP addressing, firewall rules, testing, and rollout.
• Experience with wired and WiFi LANs.
• Supporting environments with Active Directory, DHCP, DNS, 2FA.
• Supporting Azure cloud environments.
• Experience working with global WAN providers and international enterprise networks.
• Knowledge of diagnosing LAN/WAN, routing, cabling, firewall faults.
• Networking knowledge: Layer 2/3, routing protocols, VPN, certificates, remote access, firewall management.
• Understanding of IT security practices, ServiceNow, LogicMonitor.
• Certifications: ITIL Foundation, CCNA, CCNP.

Desirable experience:

• Knowledge of Microsoft Server (2012-2019), VMware, Citrix, SD-WAN.

The role requires the candidate to:

• Show examples of similar successful roles.
• Be highly collaborative and customer-focused.
• Have experience in insurance or financial services sectors.
• Possess a 'Can-Do' attitude and excellent communication skills.

Core responsibilities:

Results through relationships:

• Contribute to organizational objectives.
• Build lasting relationships with internal and external parties.

Service delivery:

• Provide excellent, comprehensive service consistently.

Conduct and integrity:

• Act professionally and ethically, safeguarding company reputation.

Development and professionalism:

• Continuously improve skills and knowledge.
• Maintain a passion for quality and improvement.

General responsibilities:

Clients:

• Develop strong relationships, support IT system use, and provide excellent customer service.

Administration:

• Maintain accurate records and follow policies.

Support:

• Provide escalation support, update documentation, conduct root cause analysis, and manage incidents.

Compliance:

• Ensure adherence to policies, legal, and regulatory requirements, and maintain proper records.

What we offer:

• A career aligned with your values and growth.
• Supportive environment that encourages trying new things and making a positive impact.

Reasonable adjustments:

We are committed to accommodating your needs, including flexible hours or hybrid working where possible. If you're interested but have concerns, apply anyway, and we will assist with any adjustments needed.*

*Note: Not all positions can accommodate changes; contact your Recruitment Partner for details.