Sr ServiceNow Technical Consultant - CSM & SPM

JR United Kingdom; United Kingdom; Remote; GBP 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Technical Consultant to lead the development and design of innovative solutions on the ServiceNow platform. This role involves delivering high-quality consulting services, developing custom software solutions, and mentoring junior consultants. You will play a key role in maximizing business results for clients through effective implementation and support of ServiceNow products. Join a dynamic team that values professional development and offers flexible work-from-home options, along with a quarterly bonus program and wellness initiatives. This is a fantastic opportunity to grow your career in a supportive environment.

Benefits

Referral Program

Quarterly bonus opportunities

Recognition and Rewards

Professional development

Work from home options

Annual GlideFest Conference

Wellness programs

Qualifications

• 4+ years as a ServiceNow developer with experience in CSM and SPM.
• Strong consultative skills and ITIL foundations knowledge.

Responsibilities

• Deliver consulting services to configure and integrate ServiceNow products.
• Develop custom software solutions through scripting and software development.

Skills

ServiceNow Development

CSM

SPM

REST Integrations

SOAP Integrations

XML

JSON

Linux

Windows

Relational Databases

Education

ServiceNow Certified System Administrator

ServiceNow Certified Application Developer

Job description

Sr ServiceNow Technical Consultant - CSM & SPM, United Kingdom

Client:

GlideFast Consulting

Location:

United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

As a Senior Technical Consultant with GlideFast Consulting, you will develop, design, and own technical solutions on the ServiceNow platform. Responsibilities include providing administration, application development, maintenance, and technical support by utilizing best-practice web programming techniques to configure robust solutions for clients.

Responsibilities:

1. Deliver high-quality consulting services to install, configure, and integrate ServiceNow products.
2. Develop custom software solutions through scripting and software development.
3. Prepare technical documentation as per customer contracts and internal requirements.
4. Conduct value-based assessments and workshops to maximize business results from ServiceNow.
5. Create custom business rules, client scripts, UI policies, ACLs, data policies, and UI scripts.
6. Troubleshoot configuration and scripting issues.
7. Participate in requirements review and validation sessions.
8. Deliver measurable results within agreed timelines, ensuring positive customer feedback.
9. Perform code reviews of peers.
10. Support and mentor other Technical Consultants and support team leadership.
11. Lead sessions on implementation best practices.

Required Skills/Experience:

1. Experience as a developer on multiple ServiceNow projects, specifically CSM and/or SPM.
2. At least 4+ years as a ServiceNow developer.
3. Minimum 1+ year in a consulting role delivering software implementations.
4. Experience with 3rd Party Integrations (REST, SOAP, MID Servers).
5. Proficiency in web services (REST, SOAP), XML, and JSON.
6. Knowledge of Operating Systems such as Linux and Windows.
7. Understanding of networking concepts, including IP addressing, firewalls, and ports.
8. Experience with relational databases like MySQL, MSSQL, Oracle.
9. Familiarity with multiple application architectures and supporting technologies.
10. Strong consultative skills to improve client processes and organizational models.
11. Solid knowledge of ITIL foundations and IT Service Management.

Certifications/Education:

• ServiceNow Certified System Administrator
• ServiceNow Certified Application Developer (preferred)

What we offer:

• Referral Program
• Quarterly bonus opportunities for billable employees
• Recognition and Rewards for contributions and achievements
• Professional development through training and advancement
• Work from home options
• Annual GlideFest Conference
• Wellness programs

Equal Opportunity Employer:

Apex Systems, LLC d.b.a. GlideFast Consulting is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, age, sexual orientation, gender identity, national origin, and other protected characteristics. We consider qualified applicants with criminal histories in accordance with applicable laws. For accommodations during the application process, contact [e-mail].

Additional Notes:

Please note that if you are not a passport holder of the country for the vacancy, you might need a work permit. For more information, check our Blog. Do not include bank or payment details when applying. All applications should be made via the 'Apply now' button.

Created on 08/05/2025 by JR, United Kingdom