Restaurant Team Member

TN United Kingdom; Crewe; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading hotel in Crewe is seeking enthusiastic individuals to join their Food & Beverage team. The ideal candidates will have a passion for guest service and the ability to thrive in a fast-paced environment. This role offers flexible hours, making it perfect for students or those with other commitments. Benefits include free health club membership, discounts, and support for professional training.

Benefits

Free health club membership

Discounts across The QHotels Collection

Family & Friends discounts in hotels

Support with training & professional qualifications

Various learning & development opportunities

Access to an Employee Assistance Program

Refer a friend scheme

FREE parking

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.

Responsibilities

• Ensure guest satisfaction and brand standards are met.
• Keep up to date with pricing and promotions to advise guests.

Skills

Customer Service

Time Management

Organizational Skills

Ability to Work Under Pressure

Job description

Social network you want to login/join with:

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

Benefits include:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development opportunities
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• And much more!

What will I do?

You will be stationed in various Food & Beverage areas across the hotel, ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions to advise guests and maximize sales.

Is this role for me?

• Passion for delivering exceptional guest service
• Strong customer service skills
• Good time management and organizational skills
• Ability to work under pressure

Curious to find out more?

Crewe Hall Hotel & Spa, located just outside Crewe, is a 4-star, 117-bedroom property with a restaurant, terrace bar, afternoon tea, private dining, and meeting spaces. Facilities include a gym, pool, sauna, steam room, tennis courts, and an Elemis spa.

The QHotels Collection is proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities. If you require reasonable adjustments during the recruitment process, please let us know.

We also support the UK Armed Forces and have signed the Armed Forces Covenant, achieving the Silver Award.