Staff Program Manager, PMO

Checkout.com; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Checkout.com is seeking a Staff Program Manager to lead complex, large-scale programs that drive strategic growth. This role involves refining program delivery frameworks, collaborating with cross-functional teams, and ensuring alignment with organizational goals. Ideal candidates will have extensive program management experience, particularly within product-led organizations, and a strong understanding of Agile methodologies.

Qualifications

• 5+ years of program management experience in Product-led organizations.
• Hands-on experience leading cross-department projects.
• Understanding of software delivery lifecycle and change management.

Responsibilities

• Lead large-scale, complex programs with global impact.
• Refine and sustain program delivery frameworks.
• Collaborate with cross-functional teams to translate strategy into actionable plans.

Skills

Program Management

Cross-department Projects

Agile Methodologies

Stakeholder Management

Communication

Job description

Company Description

We are Checkout.com – where the world checks out. For thousands of companies shaping the digital economy, our global digital payments network delivers high-performance payments, processing billions of transactions annually.

We help enterprise businesses boost acceptance rates, combat fraud, and turn payments into a major revenue driver. Headquartered in London and with 19 offices worldwide, Checkout.com is trusted by leading brands such as eBay, DocuSign, Vinted, Uber Eats, Klarna, Wise, Sainsbury’s, Financial Times, Grab, and Sony.

This is a career-defining opportunity at a generation-defining company. At Checkout.com, we set ambitious goals, build with intent, and move at speed – always guided by our values as we write the future of payments.

Our teams work on complex challenges that demand focus, ambition, and accountability. For those who thrive in pursuit of performance, those ready to grow, deliver, and be recognized for it – there’s no better place to be.

Job Description

About the role:

Product PMO (Program Management Office) is a strategic partner for Product and the rest of the organization in orchestrating a framework of cross functional delivery processes and program management whose ultimate goal is the successful enablement of the product roadmap and the overall company’s OKRs.

This framework transforms the OKRs into a clear, strategically aligned, focused and effective portfolio of programs, projects and product increments and associated cross functional plans of action that span multiple departments and are focused on delivering incremental and measurable value to Checkout and its customers.

As a Staff Program Manager, you will operate at a high level of strategic and operational excellence. Reporting to the Product PMO, you will lead the implementation of foundational planning and cross-functional delivery frameworks, securing senior stakeholder buy-in and managing programs critical to Checkout’s global growth. You’ll play a key role in enabling product execution and evolving our PMO to meet the demands of scale, complexity, and pace.

This role is based in London, requiring presence in the office 3 days a week.

What you’ll be doing:

We’re seeking a highly experienced Staff Program Manager to lead large-scale, complex programs with global impact and strategic significance. In this role, you will:

1. Refine, scale, and sustain program delivery frameworks, including intake, portfolio planning, risk governance, and reporting, aligned with organizational maturity.
2. Lead the strategic deployment of portfolio and program management tools, including enabling data-driven insights and exploring AI opportunities for optimization.
3. Manage large, multi-quarter programs across multiple business units, geographies, and product lines, ensuring delivery aligns with roadmaps and OKRs.
4. Collaborate with Product, Engineering, and cross-functional teams to translate high-level strategy into clear, actionable plans with defined outcomes, timelines, and metrics.
5. Provide delivery thought leadership and mentorship to Program Managers and Product Managers, fostering continuous growth and capability enhancement.
6. Influence executive decision-making by delivering high-quality, transparent updates on progress, risks, dependencies, and tradeoffs through crisp communication and reporting.

Qualifications

1. You have at least 5 years of program management or delivery experience within Product led organizations who delivered, ideally, Payments products in multiple regions.
2. You have hands on experience of leading cross-department projects within fast-growing global organizations, leading projects end-to-end, and ensuring continuous improvement.
3. You have a good understanding of various methodologies of software delivery lifecycle and change management, ideally Agile and SAFe.
4. You drive the teams with clarity, alignment and focus to action the plan.
5. You are proactive, autonomous, with the ability to identify issues independently and drive creative solutions in a complex, dependency-heavy environment.
6. You have the ability to convey ideas and recommendations in a clear, compelling, and succinct way in written and verbal communications, effectively influencing a wide variety of audiences.
7. You have a natural and authentic ability to engage and work in collaboration with people from various backgrounds and cultures.
8. You are open to travel internationally for specific workshops where and when needed.

Additional Information

Apply without meeting all requirements statement

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use.

Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us.

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

Take a peek inside life at Checkout.com via

• Our Culture video https://youtu.be/BEwnpHuadSw
• Our careers page https://www.checkout.com/careers
• Our LinkedIn Life pages bit.ly/3OaoN1U
• Our Instagram https://www.instagram.com/checkout_com/