Band 4- Care Pathway Facilitator

NHS; Ilford; On-site; GBP 31,000 - 34,000; Full time

Job summary

An established healthcare organization is seeking a dedicated Discharge Pathway Coordinator to join their Geriatric Division. This role offers a unique opportunity to enhance patient care by ensuring safe and timely discharges for elderly patients. The ideal candidate will have experience in elderly care, excellent communication skills, and a passion for improving patient experiences. Join a team committed to delivering high-quality care and making a real difference in the lives of patients. This is a full-time, permanent position with competitive salary and benefits, set within a supportive and dynamic work environment.

Qualifications

• Proven experience in an acute hospital clinical role.
• Excellent communication and interpersonal skills.

Responsibilities

• Establish effective working relationships with Trust staff and external agencies.
• Coordinate transfers and attend daily board rounds.

Skills

Communication Skills

Interpersonal Skills

Computer Skills

Ability to Prioritize Workload

Education

GCSE in English

NVQ Level 2 & 3 in Health Care

Tools

Microsoft Word

Microsoft Excel

Care Flow

Job description

Job summary

We have an exciting role in the Geriatric Division for a Discharge Pathway Coordinator on Beech Frailty Unit. Care of the Elderly is currently going through a process of change to ensure we meet the on-going needs of our elderly patients and to provide an excellent standard of care every time and every day. This is an ideal opportunity for you to bring your experiences and visions to help us to deliver these changes

We are looking for an enthusiastic care pathway facilitator with post experience working in elderly care and has a passion for delivering safe discharge and reduce the length of stay of our elderly patient, putting the patients at the centre of our PRIDE values and promoting good patient experience.

You will work in a busy acute ED setting for frail and elderly patients with frailty score of 6 and above and will ensure that all complex discharges are dealt with in a timely manner within the agreed timescales and patients are discharged safely.

Main duties of the job

You will be required to establish and maintain effective working relationships with both Trust staff and relevant external agencies and advice the senior sisters and charge nurses /matrons/Lead Nurse, PALS and Family Liaison on areas of risk to the organisation and take necessary actions as appropriate to ensure that patients, relatives and carers who raise complaints regarding poor discharge/discharge alert are dealt within a sensitive, effective and confident manner in line with Trust discharge Policy.

You is required to have a proven experience working in an acute hospital clinical setting and must demonstrate good and sound knowledge in computer skills including Microsoft word and excel and Care Flow.

The individual will have excellent writing skills, communications skills and good telephone manners and has an experience dealing with the public

To attend the daily board rounds meetings and compile a list of all new discharges and completing D2A, Fastrack paperwork etc.

To Coordinate transfers to the exterior centre

To attend the weekly discharge planning meeting as instructed by the medical team

Liaise with the admission/bed manager for allocation of beds for inpatients, patients and Queens transfers from A&E or the observation ward

Attend the clinical ward rounds to be able to take instructions from the medical team and senior nurses to co-ordinate and facilitate discharge planning

About us

We're an organisation that is getting better and betterand ourimprovements are driven by a determination to deliver care we're proud of and our patients are happy with. We're no longer in special measures; we've opened two new theatres at our Elective Surgical Hub in King George Hospital (KGH); and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal.

We operate from two main sites - KGH in Goodmayes and Queen's Hospital in Romford. We have two busy emergency departments with more than 330,000 people visiting them last year. We're campaigning to secure the £35m we need to transform the A&E at Queen's and get rid of corridor care.

Our patients are benefitting from our Women's Health Hub in Ilford; an Ageing Well Centre in Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospital and at St George's Health and Wellbeing Hub in Hornchurch.

These CDCs are open 12 hours a day, 7 days a week and are providing an extra 88,000 scans a year.

The majority of our 8,000 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes. We're proud to be a London Living Wage employer.

We're looking forward to introducing an electronic patient record that will be transformative for our staff and beneficial for our patients.

Details Date posted

09 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£31,081 to £33,665 a year per annum inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

162-7035-TA

Job locations

KGH Beech Frailty Unit

King George Hospital, Barley Lane

Ilford

IG3 8YB

Job description Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application, please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Tosin Aragbaiye, Recruitment Advisor, on 01708 435000 ext. 5934. Further details regarding the post may be obtained by contacting the manager as per the contact details above.

Job description Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application, please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Tosin Aragbaiye, Recruitment Advisor, on 01708 435000 ext. 5934. Further details regarding the post may be obtained by contacting the manager as per the contact details above.

Person Specification Education/ Qualifications Essential

• Educated to GCSE standard or equivalent in English
• Have undertaken or be prepared to undertake NVQ level 2 & 3 in health care

Desirable

• Knowledge and experience of Care Flow .

Skills/ Abilities Essential

• Excellent communication and interpersonal skills across a range of complex issues.
• Ability to prioritise workload and work in a pressurised environment

Desirable

• The ability to explore new data technology in the workplace.

Experience/ Knowledge Essential

• Proven experience in an acute hospital clinical role

Desirable

• Has previous experience or equivalent.

Person Specification Education/ Qualifications Essential

• Educated to GCSE standard or equivalent in English
• Have undertaken or be prepared to undertake NVQ level 2 & 3 in health care

Desirable

• Knowledge and experience of Care Flow .

Skills/ Abilities Essential

• Excellent communication and interpersonal skills across a range of complex issues.
• Ability to prioritise workload and work in a pressurised environment

Desirable

• The ability to explore new data technology in the workplace.

Experience/ Knowledge Essential

• Proven experience in an acute hospital clinical role

Desirable

• Has previous experience or equivalent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Barking, Havering and Redbridge University Hospitals NHS Trust

Address

KGH Beech Frailty Unit

King George Hospital, Barley Lane

Ilford

IG3 8YB

Employer's website

https://www.bhrhospitals.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Barking, Havering and Redbridge University Hospitals NHS Trust

Address

KGH Beech Frailty Unit

King George Hospital, Barley Lane

Ilford

IG3 8YB

Employer's website

https://www.bhrhospitals.nhs.uk/ (Opens in a new tab)