Sales Manager, Belgravia

JR United Kingdom; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in luxury hospitality seeks a Sales Manager for their Belgravia location. The role involves generating revenue through strategic sales plans and managing relationships with corporate clients. Ideal candidates will have a strong sales background, excellent communication skills, and a passion for luxury service.

Benefits

Excellent salary package

Enhanced Maternity and Paternity Pay

Holiday allowance increases after 3 and 5 years

Travel Season Ticket Loans

Retail discount of up to 50%

Subsidised monthly masseuse treatments

Complimentary dining colleague restaurant

Cycle to Work Scheme

Qualifications

• Previous experience in a sales environment is required.
• Strong customer care skills and ability to work under pressure.
• Exceptional passion for luxury service and understanding of the ultra-luxury market.

Responsibilities

• Generate revenue from local and global companies.
• Conduct proactive sales calls and manage client relationships.
• Facilitate the smooth handover of booked business to operational teams.

Skills

Organizational skills

Time management

Interpersonal skills

Communication skills

Customer care

Sales strategy

Tools

Microsoft Office

Sales Force

Opera

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Maybourne

Location:

london (belgravia), United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

1

Posted:

23.05.2025

Expiry Date:

07.07.2025

col-wide

Job Description:

Maybourne

We are seeking an exceptional Sales Manager, Belgravia to join the Maybourne Sales team.

Maybourne owns and manages Claridge's, The Connaught, The Berkeley, The Emory, The Maybourne Beverly Hills and The Maybourne Riviera.

At Maybourne It is our purpose to create stories of distinction, and we know that truly memorable experiences are made up of countless small moments. Moments where the extraordinary becomes reality.

We are building on the reputation of our heritage properties by pursuing a global vision to lead the future of luxury. This includes curating distinctive and enriching experiences, developing our digital capabilities and superior insights, enhancing our unmatched guest experience, and expanding the nuqmber of hotels, spas, and residences around the world.

Main Duties & Responsibilities

The Sales Manager, Belgravia will be responsible for generating revenue from local and global companies working closely with the Regional Director of Sales. Through strong strategic sales plans the Sales Manager will deliver revenue for consortia, corporate transient and group segments. In this role you will become a specialist in Maybourne storytelling and deliver activity through face-to-face sales calls (site inspections, Fam Trips and presentations) for all London Maybourne properties with a key focus on The Berkeley & The Emory.

Main responsibilities of the Sales Manager, Belgravia role include but are not limited to:

• To develop a close working relationship with designated leisure, concierge and corporate accounts within your regions. This must involve all areas of the company including group and events, leisure & corporate business.
• To conduct proactive sales calls, with identified business sources, assess potential and arrange sales appointments.
• To conduct an average of 8 meetings & show rounds of all hotel facilities to potential and existing clients ensuring that they are introduced to key Operational Managers and GM’s where appropriate.This may include evening client entertainment with hotel teams. All call notes must be completed in Sales force and instigating agreed follow-up activities and instigating agreed follow-up activities.
• To support all Familiarisation Trips to ensure all clients are kept up to date with the hotels.
• Work closely with the Groups, Sales, Revenue Management, on property Event teams and operational teams to convert bookings.
• To work alongside the on-property Teams to showcase Maybourne’ s Stories of Distinction through fam trips and on property experiences.
• To have a strong product knowledge of all hotels and the Maybourne brand pillars and manifestos.
• To identify potential sources of business by analysing evidence of buyer activity in competitor hotels, independent research offline and online and following up referred sales leads.
• To complete weekly sales activities in Sales Force, expenses and any other sales report in a timely fashion when required.
• To facilitate the smooth handover of booked business to the operational teams concerned for co-ordination of the event or reservation.
• To conduct sales presentations and represent Maybourne at appropriate showcases.
• To maintain currency market trends (via market and competitor analysis), recommend appropriate measures to ensure that Maybourne responds competitively.
• To provide client feedback/suggestions to operational management on the delivery of our products and services.
• To treat as confidential information relating to Maybourne Hotels Limited clients, their booking patterns and spends, and not to disclose such information (during employment and thereafter), without the express authorisation of Maybourne Hotels Limited.
• To be fully conversant with your departmental LQA standards.

Successful candidates for our Sales Manager, Belgravia opportunity will have:

• Good knowledge of Microsoft Office, Sales Force and Opera
• Have previous experience within Sales environment.
• Demonstrate genuine dedication to Maybourne and show a commitment to consistent quality in our products and services.
• Have strong organisational and time management skills.
• Be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.
• Strong customer care skills and ability to work under pressure, with excellent attention to detail.
• Possess an excellent telephone manner, verbal and written English.
• Have a high standard of personal presentation with confident, professional and welcoming personality.
• Exceptional passion for luxury service and a deep understanding of the ultra-luxury market.

Who thrives here?

You are passionate and driven to exceed expectations in every way. You are warm and friendly with collaboration in your blood. You have strong ambitions for yourself and the team around you, elevating your career and the team you work with every day. You show curiosity and pay attention to the detail to anticipate what others need. You are looking for a career not a job.

The Maybourne experience

You will find a supportive, fun and nurturing team where you can bring your ideas and creative & entrepreneurial thinking to your role.

We have a range of development interventions at every level and for different functional specialisms to help you design the trajectory of your career.

Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication we offer you:

• Excellent salary package.
• Family-friendly company policies, including enhanced Maternity and Paternity Pay.
• Holiday allowance increases after 3 and 5 years of service.
• Holiday Trading: Opportunity to purchase and sell up to 5 days of annual leave per year.
• Travel Season Ticket Loans.
• Retail discount of up to 50%.
• Smart Tech: The ability to purchase white goods and pay in 6, 9, or 12-month instalments.
• Subsidised monthly masseuse treatments.
• Eye test vouchers and contributions towards glasses.
• A dedicated team of Mental Health First Aiders and a 24-hour colleague assistance helpline.
• On- and off-site Occupational Health Service.
• Death-in-Service salary contribution.
• Various wellbeing activities focused on mental and physical health.
• A complimentary state-of-the-art, all-day dining colleague restaurant serving a range of nutritious meals.
• Cycle to Work Scheme.

Recognition and Career Development

• Referral Scheme ‘Introduce a Star,’ where you can earn up to £1,500*.
• Colleague recognition and award programme with generous prizes.
• Additional paid day off to celebrate your birthday.
• Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne.
• Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
• 50% Food and Beverage discount* across the Maybourne.
• Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleagues' Children's Party, etc.).

*Terms and conditions apply to all benefits.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.