Sales Manager, Belgravia

Maybourne; Greater London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading luxury hospitality company is seeking a Sales Manager for its Belgravia location. The role focuses on generating revenue through strategic sales plans, building relationships with clients, and showcasing the brand's unique offerings. Candidates should have a passion for luxury service and strong sales experience.

Benefits

Competitive Salary

Family Policies

Discounts

Wellbeing Activities

Career Growth Initiatives

Qualifications

• Previous sales experience required.
• Strong organizational and time management skills essential.

Responsibilities

• Generate revenue from local and global companies.
• Conduct proactive sales calls and arrange appointments.
• Deliver sales presentations and represent Maybourne at industry showcases.

Skills

Organizational Skills

Communication

Customer Care

Interpersonal Skills

Tools

Microsoft Office

Salesforce

Opera

Job description

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We are seeking an exceptional Sales Manager, Belgravia to join the Maybourne Sales team.

Maybourne owns and manages Claridge's, The Connaught, The Berkeley, The Emory, The Maybourne Beverly Hills, and The Maybourne Riviera.

At Maybourne, it is our purpose to create stories of distinction, and we know that truly memorable experiences are made up of countless small moments—moments where the extraordinary becomes reality.

We are building on the reputation of our heritage properties by pursuing a global vision to lead the future of luxury. This includes curating distinctive and enriching experiences, developing our digital capabilities and insights, enhancing our guest experience, and expanding our portfolio worldwide.

Main Duties & Responsibilities

The Sales Manager, Belgravia will generate revenue from local and global companies, working closely with the Regional Director of Sales. You will develop strategic sales plans to deliver revenue from consortia, corporate transient, and group segments. The role involves becoming a storyteller for Maybourne and conducting face-to-face sales activities such as site inspections, Fam Trips, and presentations across London properties, with a focus on The Berkeley & The Emory.

Main responsibilities include but are not limited to:

• Building strong relationships with leisure, concierge, and corporate accounts within your regions, covering all company areas including group, events, leisure, and corporate business.
• Conducting proactive sales calls, assessing potential, and arranging appointments.
• Carrying out an average of 8 meetings and show rounds at hotel facilities, introducing clients to operational managers and GMs, including evening entertainment, with all activities logged in SalesForce and follow-up actions taken.
• Supporting Familiarisation Trips to keep clients updated on hotel offerings.
• Collaborating with Groups, Sales, Revenue Management, and operational teams to convert bookings.
• Showcasing Maybourne’s stories of distinction through fam trips and on-property experiences.
• Maintaining thorough product knowledge of all hotels and brand pillars.
• Identifying new business sources through competitor analysis and offline/online research, following up on leads.
• Completing weekly sales activities, expenses, and reports promptly.
• Ensuring smooth handovers of booked business to operational teams for event coordination.
• Delivering sales presentations and representing Maybourne at industry showcases.
• Monitoring market trends and competitor activities, recommending strategic responses.
• Providing feedback to operational management on service delivery.
• Maintaining confidentiality regarding client information.
• Adhering to departmental standards such as LQA standards.

Successful candidates will have:

• Proficiency in Microsoft Office, Salesforce, and Opera.
• Previous sales experience.
• Dedication to Maybourne’s standards of quality.
• Strong organizational and time management skills.
• Excellent interpersonal, communication, and customer care skills.
• Professional appearance and confident manner.
• A passion for luxury service and understanding of the ultra-luxury market.

Who thrives here?

You are passionate, driven, warm, collaborative, ambitious, detail-oriented, curious, and seeking a long-term career rather than just a job.

The Maybourne experience

Join a supportive, innovative team with development opportunities, recognition programs, and a range of benefits including competitive salary, family policies, discounts, wellbeing activities, and career growth initiatives.

In line with UK immigration laws, candidates must be eligible to work in the UK, with proof required during recruitment.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Hospitality