Import Customs Clerk

TN United Kingdom; Liverpool; On-site; GBP 30,000 - 50,000; Full time

Job summary

An independent and well-established freight forwarder is seeking an experienced Import Customs Clerk to lead their Sea Freight Customs team in Liverpool. This exciting opportunity calls for a candidate with strong import experience and leadership skills. You'll oversee customs clearance procedures, manage a dynamic team, and ensure compliance while maintaining excellent customer service. Join a supportive work environment that offers career development opportunities and be part of a growing freight team. If you're proactive and solution-oriented, this role could be the perfect fit for you!

Qualifications

• Demonstrated experience in sea freight import processes.
• Strong knowledge of customs compliance and regulations.

Responsibilities

• Liaise with agents and customers regarding cargo arrivals.
• Supervise and coach junior team members in customs processes.

Skills

Sea Freight Import Experience

Customs Compliance Knowledge

Communication Skills

Customer Service Skills

IT Skills

Leadership Skills

Problem Solving

Ability to Work Under Pressure

Tools

Freight Systems

Job description

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Location: Liverpool
Industry: Freight Forwarding / Customs
Salary: Competitive – Based on experience
Job Type: Full-time
Recruiter: Red Recruit

Overview:

Our client, an independent and well-established freight forwarder, is seeking an experienced Import Customs Clerk to lead their Sea Freight Customs team in Liverpool. This is an exciting opportunity for a candidate with strong import experience and leadership skills to step into a pivotal role.

Key Responsibilities:

• Liaise with overseas agents, customers, and hauliers.
• Advise customers on cargo arrivals into the UK.
• Supervise and coach junior team members.
• Oversee and resolve any issues that may arise in the customs process.
• Receive and process pre-alerts from overseas agents.
• Create and maintain import files both manually and digitally.
• Handle customs clearance procedures and train team members in compliance.
• Plan and coordinate deliveries.

Candidate Requirements:

• Demonstrated start-to-finish sea freight import experience.
• Strong customs compliance knowledge (highly desirable).
• Excellent communication and customer service skills.
• Ability to work under pressure and meet tight deadlines.
• Proficient IT skills – experience using freight systems.
• Proactive and solution-oriented approach.
• Previous supervisory/team leader experience is essential.
• Competitive salary, commensurate with experience and skills.
• Supportive work environment with career development opportunities.
• Be part of a growing and dynamic freight team.

Referral Incentive:

Know someone suitable for this role? Recommend them via our website and earn a referral fee for every candidate we place.* There’s no limit to how many people you can refer!

*Terms & Conditions apply – please contact our office for more details.

Next Steps:

If this sounds like the right opportunity for you — or someone you know — please get in touch with us directly or send your CV via our website. Not all vacancies are advertised due to confidentiality, so submit your CV for access to exclusive roles.

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Contact us today.
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0203 906 6020

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