Amazon Account Director - Agency

JR United Kingdom; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A pioneering Amazon agency in the UK is seeking an Account Director to lead a high-performing client services team. This remote-first role offers a unique opportunity to drive commercial strategy and ensure service excellence for a growing portfolio of FMCG and CPG brands. The ideal candidate will have senior-level Amazon agency experience, strong commercial acumen, and a consultative approach, making this a career-defining move.

Benefits

Flexible working

Quarterly London meet-ups

Equipment allowance

Access to cutting-edge tools

Pension scheme

Attractive employee perks

High-trust culture

Qualifications

• Proven track record managing and mentoring high-performing teams.
• Deep understanding of Amazon growth levers.

Responsibilities

• Lead and mentor a team of Account Managers across FMCG & CPG brands.
• Identify and develop upsell and cross-sell opportunities across services.
• Join sales conversations to help win mid-market accounts.

Skills

Senior-level Amazon agency experience

Commercial acumen

Client relationship skills

Strategic thinking

Tools

Vendor Central

Job description

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Client:

3Search

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

19.05.2025

Expiry Date:

03.07.2025

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Job Description:

3Search and Patrick Murray are working with a fast-growing, innovative Amazon agency that partners with ambitious FMCG and CPG brands to unlock their full marketplace potential.

• Salary: Competitive, based on experience (genuinely competitive)
• Location & Working Model: UK-based, remote-first role with quarterly London meet-ups
• Key Role Feature: Lead a high-performing Amazon client services team, overall commercial strategy for 5 pillars.

Following a period of strong growth, our client is expanding their leadership team to ensure service excellence and drive further commercial success. With a growing portfolio of consumer brands and a reputation for deep Amazon expertise, this is a unique opportunity to join a business at an exciting scale-up phase. This will be a career-defining move.

This Account Director role will see you lead a talented team of Account Managers and work closely with Ads specialists to ensure top-tier service delivery. You’ll also play a key part in commercial strategy, joining late-stage sales conversations, identifying and executing upsell and cross sell opportunities, and supporting client growth with genuine value-adds and focussing on what's important to the client. The role requires someone with a strong Amazon agency background, a consultative approach, and the ability to elevate both people and performance.

The Account Director will...

• Lead and mentor a team of Account Managers across a portfolio of FMCG & CPG brands
• Work cross-functionally with Ads, Ops and Content teams to align client strategies
• Join select sales conversations to help win and shape mid-market accounts
• Identify and develop upsell and cross-sell opportunities across services
• Check in with key clients to ensure satisfaction and unlock further value

The Account Director will bring...

• Senior-level Amazon agency experience, ideally in FMCG/CPG
• Proven track record managing and mentoring high-performing teams
• Strong commercial acumen and client relationship skills
• A deep understanding of Vendor Central and Amazon growth levers
• Strategic thinking and ability to simplify complex issues for clients

Benefits Include:

• UK-remote role with flexible working and quarterly London meet-ups
• Equipment allowance and hot-desking options (location-dependent)
• Access to cutting-edge tools, AI-driven systems and training
• Pension scheme and attractive employee perks
• High-trust culture with autonomy and growth opportunities

We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

Apply now to take your career to the next level with a pioneering company.