Process Analyst - Manchester

Fitch Group; Manchester; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading global credit ratings agency is seeking a Process Analyst in Manchester. The role involves supporting process improvement initiatives, collaborating with teams, and documenting operational processes. The ideal candidate will have a Bachelor's degree and experience in process analysis.

Benefits

Hybrid Work Environment

Culture of Learning & Mobility

Retirement planning

Comprehensive healthcare offerings

Supportive Parenting Policies

Inclusive Work Environment

Dedication to Giving Back

Qualifications

• 1 - 2 years of experience in process analysis or related field.
• Interest in business process analysis or operations.

Responsibilities

• Support process documentation, analysis, and improvement activities.
• Collaborate with stakeholders to enhance processes.
• Participate in process standardization and automation projects.

Skills

Communication

Collaboration

Detail-oriented

Education

Bachelor’s degree

Tools

Microsoft Office

Visio

Job description

As one of the world’s top three credit ratings agencies, Fitch Ratings plays a critical role in global capital markets by providing credit analysis, ratings, research, and commentary to financial market participants. For over 100 years, Fitch Ratings has been creating value for global markets through its rigorous analysis and deep expertise, which have resulted in a variety of market leading tools, methodologies, indices, research, and analytical products. Fitch Ratings is part of Fitch Group, a global leader in financial information services with operations in more than 30 countries, which also includes Fitch Solutions. With dual headquarters in London and New York, Fitch Group is owned by Hearst.

Explore a career at Fitch Ratings and you’ll join a collaborative network of curious minds. Here, our differences are our strengths - in life as well as our work. Together we work with integrity and objectivity to provide clarity to the world’s financial markets. We pride ourselves on our ability to harness the ideas, expertise, and professionalism of our global workforce, which is integral to our continued success. The accessibility and depth of experience of our industry leading analysts, combined with our broad sector credentials, allow us to help market participants make important credit decisions with confidence.

Fitch Ratings is currently seeking a Process Analyst based out of our Manchester office.

About the Team

The Ratings Business Analytics team provides high-quality, in-depth strategic analysis to drive better outcomes for Fitch Ratings. The team works closely with the Ratings Operations heads on business transformation initiatives, including developing business cases, evaluating cost/benefits for new initiatives, and reviewing and making recommendations on process re-engineering.

How You’ll Make an Impact:

• Support experienced team members with process documentation, analysis, and improvement activities. Create and maintain process maps, flowcharts, and simple documentation for operational processes. Use basic tools (e.g., Visio) to support process mapping and analysis.
• Collaborate with stakeholders across teams to understand current processes and identify opportunities for efficiency and enhancement.
• Review and update documentation to reflect accurate and current practices.
• Participate in projects that involve process standardization, automation opportunities, and continuous improvement efforts.
• Stay curious and engaged, continuously learning about best practices in process improvement and data-driven decision-making.

You May be a Good Fit if:

• Bachelor’s degree required.
• 1 - 2 years of experience in process analysis, business analysis, or a related field.
• Interest in developing a career in business process analysis, process improvement, or operations.
• Proficiency with Microsoft Office tools (Visio, Excel, PowerPoint, Word).
• Strong communication skills and a collaborative approach to work.
• Organized, detail-oriented, and willing to take initiative.
• Positive attitude and ability to work well within a team environment.
• Interest in financial services or credit ratings.

What Would Make You Stand Out:

• Prior Credit Ratings experience or knowledge.
• Experience with more sophisticated process mapping software and tools.
• Lean Six Sigma Certification at either Yellow Belt or Green Belt level

Why Choose Fitch:

• Hybrid Work Environment: 3 days a week in office required with the option to work from home the other 2 days a week.

• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity

• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals

• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing

• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively

• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe

• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluatequalified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

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