Cloud Infrastructure Specialist (Previous Relevant Experince is Required)

JR United Kingdom; West Midlands Combined Authority; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading company is seeking a Cloud Infrastructure Specialist to join their Engineering team in Southampton. This full-time role offers the chance to work with Cloud, Network, and Security specialists, enhancing service delivery and customer satisfaction. The ideal candidate will have a strong interest in Cloud technologies, excellent communication skills, and the ability to work independently or as part of a team. Opportunities for professional development and a supportive work environment are provided.

Benefits

26 days annual leave plus public holidays

Company matched pension scheme

Family-friendly policies

Occupational health and wellbeing support

Discounts via Telent Reward scheme

Ongoing development and support

Qualifications

• Interest in Cloud technologies, with some Azure knowledge.
• Experience in medium to large support environments.
• On-premise Cloud Services experience.

Responsibilities

• Train internal staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities.
• Manage documentation and technical information related to customer platforms.

Skills

Cloud technologies

Communication

Problem-solving

Education

Certifications: VCP 6.x-DCV, LPIC-2, MCSA

Tools

Azure

Linux

MS SCCM

MS Exchange

SQL Server

VMware vCloud Director

Job description

Social network you want to login/join with:

Cloud Infrastructure Specialist (Previous Relevant Experience is Required), West Midlands

Client: Telent

Location: Southampton

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 14.05.2025

Expiry Date: 28.06.2025

Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our successful Engineering team based in Southampton. This role offers the opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development with exposure to challenging projects.

The Cloud Engineer will build and enhance relationships with internal and external customers, providing proactive service in all aspects of service delivery, acting as a bridge between the engineering team and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate and develop networks and systems for millions, making a significant impact by helping to keep the nation's critical infrastructure connected and protected 24/7.

Responsibilities:

• Train internal engineering staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities within Network Services.
• Maintain awareness of customer incidents and report on nominated accounts.
• Highlight trends, security threats, or technical bulletins impacting customers.
• Manage documentation and technical information related to customer platforms and Telent Cloud Services.
• Follow internal and external processes regarding task allocation, completion, and reporting.
• Assist with Proof of Concept scenarios, Type Approval activities, and lab testing.
• Create TA, POC, RFC, WI, and SoW documentation.
• Perform peer reviews of engineering documentation.
• Assist in pre-staging equipment for customer sites.
• Attend customer meetings as required.
• Ensure accurate and timely timesheet submissions.
• Link certifications/training to business objectives.
• Complete overtime and expenses accurately.
• Adhere to GDPR and information security policies.

Requirements:

• Interest in Cloud technologies, with some Azure knowledge, Linux exposure, MS SCCM, and MS Exchange; development support provided.
• Work ethic, can-do attitude, experience in medium to large support environments.
• On-premise Cloud Services experience.
• Desirable but not essential certifications: VCP 6.x-DCV, LPIC-2, MCSA, etc.
• Networking, SQL Server, Azure MFA, VMware vCloud Director knowledge.
• Leadership qualities, trust-building, continuous improvement mindset.
• Excellent communication skills, problem-solving passion, ability to work independently or in a team.

What we offer:

Opportunities to develop, learn new skills, and make an impact across sectors, roles, and technologies. We value diversity and inclusion, creating a culture where everyone can thrive.

• 26 days annual leave plus public holidays, with buy/sell options.
• Company matched pension scheme.
• Family-friendly policies.
• Occupational health and wellbeing support.
• Discounts via Telent Reward scheme.
• Ongoing development and support.

Our Values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

#LI-Hybrid #TJ-Hybrid