Admin Apprentice - £22k + Hybrid

Anderson Recruitment Ltd; Cheltenham; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

A leading global company is seeking an Apprentice Technician in Client Services in Cheltenham. This role offers comprehensive training and career development opportunities, alongside a competitive benefits package and a sociable work environment. Responsibilities include providing administrative support, managing communications, and assisting with claims. Ideal candidates will have GCSEs in English and Maths, effective communication skills, and a problem-solving mindset.

Benefits

Comprehensive on-the-job training

Private medical insurance

Gym memberships

Cycle to work scheme

25 days annual leave plus bank holidays

Opportunities for further qualifications

Qualifications

• GCSEs in English and Maths required.
• Effective communication skills needed.
• Decision-making and problem-solving abilities required.

Responsibilities

• Handling all incoming communication, primarily emails.
• Supporting discussions around policy changes.
• Managing multiple complex claims.

Skills

Effective communication

Decision-making

Problem-solving

Education

GCSEs in English and Maths at Grade 5 or above

Job description

Job Opportunity: Apprentice Technician in Client Services

Join a highly reputable global company that encourages your professional and personal development. They invest in your learning to help you succeed and grow!

• Salary: £22k +
• Benefits: Comprehensive on-the-job training, competitive benefits package, hybrid working after probation, sociable environment with quiz nights and charity events, 35-hour week (Monday - Friday), 25 days annual leave plus bank holidays with optional additional leave, private medical insurance, optician and gym memberships, cycle to work scheme, opportunities for further qualifications, and great career prospects.

As an Apprentice Technician in the Client Services Team based in Cheltenham, your role will involve providing efficient administrative support to the Technical Team and Broking Divisions, ensuring compliance with FCA and internal audit guidelines.

The company offers defined career pathways, combining formal and on-the-job learning, along with professional development opportunities. Entry-level technicians are supported to achieve professional qualifications, including the Cert CII in insurance via a fully supported Level 3 apprenticeship route.

Responsibilities:

1. Handling all incoming communication, primarily emails.
2. Supporting discussions around policy changes with relevant details.
3. Reviewing claims information.
4. Working collaboratively to manage multiple complex claims.

Candidate Attributes:

• GCSEs in English and Maths at Grade 5 or above (or equivalent).
• Effective communication skills.
• Decision-making and problem-solving abilities.
• Confidence in using a computer.

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