Admin Apprentice - £22k + Hybrid! - MM778

Glos; Cheltenham; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

An exciting opportunity to join a reputable global company as an Apprentice Technician in the Client Services Team. This role offers comprehensive training and a supportive environment to develop your skills and qualifications. With a focus on professional growth, you will provide administrative support while working towards obtaining a Cert CII in insurance through a fully supported apprenticeship. Enjoy a competitive benefits package, including hybrid working options, and be part of a sociable team that values your contributions and career aspirations.

Benefits

Comprehensive on-the-job training

Competitive benefits package

Hybrid working after probation

25 days annual leave (+ bank holidays)

Private medical insurance

Optician and gym membership

Cycle to work scheme

Opportunity to further your qualifications

Qualifications

• GCSEs in English and Maths at Grade 5 or above (or equivalent).
• Strong communication and problem-solving skills are essential.

Responsibilities

• Manage incoming communication, primarily emails, efficiently.
• Support discussions regarding policy changes and review claims information.

Skills

Effective communication skills

Decision-making

Problem-solving

Computer proficiency

Education

GCSEs in English and Maths at Grade 5 or above

Job description

Rare and exciting permanent opportunity to join a highly reputable global company that encourages and supports your professional and personal development. They invest in you and your learning to help you succeed and grow!

Salary - £22k +

• Comprehensive on-the-job training
• A fantastic and extremely competitive benefits package
• Hybrid working after probation
• A sociable working environment, including company quiz nights, charity events, etc.
• 35-hour working week, Monday - Friday
• 25 days annual leave (+ bank holidays) with the option to purchase additional leave after probation
• Private medical insurance
• Optician and gym membership
• Cycle to work scheme
• Opportunity to further your qualifications if desired
• Great career prospects!

As an Apprentice Technician in the Client Services Team based in Cheltenham, your role will involve providing efficient, effective, and expert administrative support to the Technical Team and Broking Divisions, in line with compliance, FCA, and internal audit guidelines.

This client offers defined career pathways that provide opportunities to develop, build experience, and increase your salary. They offer a combination of formal and on-the-job learning, as well as professional development. There are opportunities within the business for individuals with the right skills, behaviors, and attitude to build their careers and achieve their aspirations. They are committed to developing all employees, supporting entry-level technicians to achieve professional qualifications with the Chartered Institute of Insurance to obtain a Cert CII in insurance. This will be achieved via a fully supported Level 3 apprenticeship route.

Responsibilities:

• Dealing with all incoming communication (mainly emails)
• Providing details to support discussions around policy changes
• Reviewing claims information
• Working as part of a team to manage multiple complex claims

Candidate Attributes:

• GCSEs in English and Maths at Grade 5 or above (or equivalent)
• Effective communication skills
• Decision-making
• Problem-solving
• Confident in using a computer