PR & Communications Manager

Stagecoach Group; Carlisle; On-site; GBP 40,000; Full time

Job summary

Join a forward-thinking company as a PR & Communications Manager, where your creativity will drive positive press coverage and community engagement. This full-time role offers the chance to shape internal and external communications across Scotland and the North West. You will lead initiatives that connect with communities and stakeholders, crafting compelling narratives that enhance public perception. With a supportive team and a commitment to innovation, your contributions will make a tangible difference in how people experience public transport. If you're passionate about communication and eager to make an impact, this opportunity is for you.

Benefits

Annual Discretionary Bonus Scheme

Defined Contribution Pension Scheme

25 Days Holiday

Stagecoach Bus Travel Pass

Retail and Leisure Discounts

Qualifications

• Strong background in PR, communications, or media relations.
• Proven results in customer engagement and perception change.
• Excellent writing, editing, and project management skills.

Responsibilities

• Deliver regional PR strategies aligned to commercial goals.
• Lead press office activity and manage stakeholder relationships.
• Support internal communication and community engagement.

Skills

PR & Communications

Media Relations

Project Management

Crisis Communications

Writing and Editing

Stakeholder Management

Strategic Thinking

Event Management

Job description

Salary

£40,000

PR & Communications Manager
Based in Scotland (and covering North West)
Full time position
£40,000 per annum

We’re looking for a proactive and creative PR & Communications Manager to lead internal and external communications across our Operating Companies in Scotland & North West. This is a fantastic opportunity to drive positive press coverage, connect with communities, support internal culture, and engage key stakeholders — all while making a tangible difference to how people see and experience Stagecoach.

What you’ll be doing:

• Delivering regional PR strategies aligned to commercial goals and customer focus.

• Supporting, delivering and maximising any involvement with local and / or national partnerships for your Operating Companies.

• Leading press office activity, drafting press releases, handling enquiries, and responding to incidents.

• Building and nurturing strong media and stakeholder relationships.

• Supporting national campaigns with a local voice and impact.

• Managing internal communication across your Operating Companies including supporting your local management teams and cascading news and communication from central support functions and the wider organisation group via Blink and additional channels.

• Amplifying community and charity engagement to enhance our local presence.

• Supporting stakeholder relationships with clear, aligned communications.

• Working closely with Managing Directors and regional leadership to tell a powerful, consistent story.

What you'll bring:

• A strong background in PR, communications, or media relations.

• Proven track record delivering commercial, customer sentiment and people engagement results through similar work.

• Proven experience changing perception through a multi-year evolving narrative through comms and PR Budget management.

• Media training and experience in crisis communications.

• Excellent writing, editing and proofreading skills.

• A confident, collaborative approach to managing multiple stakeholders.

• Curiosity for local markets and a passion for public transport.

• Strategic thinking combined with hands-on delivery.

• Exceptional communication and relationship building skills, capable of generating confidence in any given audience.

• Excellent project management, capable of delivering multi projects at the same time.

• Event management experience and a talent for creating meaningful connections.

Why join us?

You'll join a supportive, collaborative team committed to innovation and customer excellence. Your ideas and leadership will help shape our service for the future, and your impact will be seen and felt every day.

We offer a great benefits package including:

• Annual Discretionary Bonus Scheme (up to 10% of salary)

• Defined Contribution pension scheme with employer contributions of up to 6%

• 25 days holiday plus bank holidays

• A Stagecoach bus travel pass for you and a companion

• Access to a wide range of retail and leisure discounts

Ready to help us raise the bar?

Apply today and be part of something brilliant.

Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation or age. We also live by our five values across Stagecoach; We plan for the future, we do the right thing, we are stronger together, we are down to earth, and we support communities.

Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age.

Location:

Stagecoach Group Head Office 10 Dunkeld Road Perth PH1 5TW